This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
There is a big issue in the recent firmware/driver update pushed to the surface book 2. The usb mouse became not really usable. There is a frequent lag/freeze happened to the mouse. Such issue was not there before the firmware update.
The mouse I tried including Logitech G703, G402, microsoft wireless mouse, etc.
Many people have discussed this now but not solution is provided and the problem cannot be solved now:
https://www.reddit.com/r/Surface/comments/97804b/surface\_book\_2\_mouse\_freezes/
A further test can now confirm that the issue is either in the UEFI version 389.2268.769.0 or the system aggregator version 728.128.137.0.
After updated these two modules to those versions, the issue start to appear. This has been confirmed on more than one surface book 2 devices.
The previous version of the UEFI starting from 388 and aggregator version 728.77.137.0 do not have such issue. I can see at the moment, the 389 version of UEFI is not pushed anymore and the firmware/driver pack downloaded from Microsoft has the 388 version now.
But for those surface book 2 which has already got the 389 version pushed cannot revert back to the 388 version. Please fix this asap.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
That's funny, at my pc it's still enabled and I have no freezes. So I went to check control panel and the moment windows explorer opened control panel the mouse freezes started happening (like every .5s). Will set to disable and retry ^^.
Update: disable/enable does not solve the issue for me =(
I downloaded the registry file and it's enabled for me now (SB2 15", 1060gtx). Testing as we speak, no hiccups so far.
Hi,
i got the "USB Selective suspend" afrer using the Reg File Add_USB_selective_suspend_setting_to_Power_Options.reg
which added the folloring to my Registry:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\2a737441-1930-4402-8d77-b2bebba308a3\48e6b7a6-50f5-4782-a5d4-53bb8f07e226]
"Attributes"=dword:00000002
and after disabling the USB Suspend my (corded) mouse is working as it should :-)
This could be a solution: https://www.tenforums.com/tutorials/100643-remove-usb-selective-suspend-setting-power-options-windows.html
My computer doesn’t show the option for "USB selective suspend."
I tried “Option One,” “Add or Remove ‘USB selective suspend setting. in Power Options using Command Prompt.” However, nothing changed. The USB setting still does not appear.
Anyone able to successfully add this setting to the menu?
