Just "upgraded" from my Surface Pro 4. Never had this problem on my old surface. Microsoft needs to fix this quick. It's ridiculous to get a new device and then have this trouble. Very disappointed so far. I'm also thinking of returning this device.
Surface pro 7 login says "Couldn't turn on the camera, please sign in with your pin"
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Anonymous
Hi,
After the recent update on my Surface pro 7 Windows Hello Face not working and its saying "Couldn't turn on the camera, please sign in with your pin"
Surface | Surface Pro | Sound and camera
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60 answers
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Anonymous
2020-05-16T15:41:19+00:00 -
Anonymous
2020-05-16T15:59:26+00:00 Reinstalled device drivers for Surface Pro 7, then reset windows hello camera in settings which resolved issue. Everything is working fine again. Issue started when I installed Windows Insider Preview version of Win 10.
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Anonymous
2020-05-26T07:19:27+00:00 How to reset camera in settings?
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Anonymous
2020-05-26T12:57:41+00:00 Hi can you please send the detailed steps
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Anonymous
2020-06-12T12:04:29+00:00 Reinstalled device drivers for Surface Pro 7, then reset windows hello camera in settings which resolved issue. Everything is working fine again. Issue started when I installed Windows Insider Preview version of Win 10.
Can you share HOW you did this. I thought I reinstalled the device drivers - so maybe my failure is in Microsoft Hello?