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Hello,
I am using a Surface Pro with Type Cover.
When I am selecting multiple items e.g. in Outlook or Windows Explorer I apparently hold down the Ctrl-key and left-click the items with my mouse.
When I select many items it takes certainly a while to select -- if that time span is let's say 10 seconds (may be it's just 5 sec) then my CTRL key locks, meaning, I do not have to hold it down in order to select multiple items. Problem is that you e.g. can't even hit the Windows button on the keyboard and not even the hardware Windows button on the Surface. If your machine falls into Sleep mode you cannot type the password any more. You have to reboot.
It took a while to find out that the Ctrl key was the trouble maker -- then after identifying it as such I tried to unlock it by hitting it 1 more time which works.
So, that is a remedy, however, if you do not notice that the Ctrl key gets locked then your machine also slows down, even the Task Manager (e.g. Performance tab) doesn't update any more. That looks like an overload -- may be because Thousands of 'key down' messages are processed, even if the key is not pushed any more? Just a speculation.
One more thing: the Ctrl key gets only locked when I make the selections with the mouse -- if I select them with the Surface Pen the Ctrl key gets NOT locked.
BTW, I tried two mice: bluetooth and wi-fi -- both deliver the same result, it doesn't matter.
Anyway, I am not aware that something like a 'sticky key' would exist for the Ctrl key? Does it? At least I have not turned on or seen such access feature activated. Also, no, my keyboard is not filled with crumbs. And it is unlikely that it would lock when I use the mouse but not if I use the Pen...
And the Ctrl Lock-down seems wrong -- is it?
Type cover bug? or am I unaware of the 'sticky key' feature?
Frank
The Surface family includes Surface Pro, Surface Laptop, and other Surface products. Surface is designed to help organizations, students, and consumers be more productive.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Greetings all,
New update: 5/21/14
We are still investigating this issue and hope to make progress soon.
Just a quick update (2/10/14).
We are actively investigating this issue and will work on a resolution to ensure our customers have the best possible experience on their Surface devices.
All this doesn't work for me. Surface Pro 3 Win 10.
.
fixed it for me too. fantastic.
Thanks a lot for this. Quite accurate.
The solution for me was, since I have a surface pro, on device manager, Human Interface Devices, there was this "USB input device". On "Properties -> Power Management", I've just unchecked the "Allow the computer to turn off this device to save power" and solved it.
Again, thanks a lot for the very detailed post. Helped me a lot.
Bingo...life saver
Same but now it's somewhat worse: if you remove or attach the keyboard, the CPU goes crazy and drains the battery, forcing a system restart. The other main concern I have with Win10 on SP2 is that sleep just does not work: it always wakes up on its own within ~45-50 seconds. I had to re-enable hibernate and use that instead which is kind of annoying.
This is on an SP2 where I did a complete refresh install of Win10 since I had problems with the initial upgrade (all of my user folders were restricted).