Does anyone still have the CalibG4.exe touch screen dead zone hotfix file for the Surface Pro 3 they could share with me? (SOLVED)

Anonymous
2018-10-23T13:22:07+00:00

Does anyone still have the CalibG4.exe touch screen dead zone hotfix file for the Surface Pro 3 they could share with me? I've seen posts to the Sony support website where you used to be able to download it from, but it no longer seems active. So I've no idea how to obtain it.

EDIT: 

Found it. It says Windows 8, but I used it on my Windows 10 and worked like a charm.

https://www.sony-asia.com/electronics/support/downloads/Y0005992

If this link ever dies in the future, let me know (jestercat at out) because I'm going to save the file.

Surface | Surface Pro | Display and screen

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Anonymous
2018-10-25T15:41:56+00:00

Found it. It says Windows 8, but I used it on my Windows 10 and worked like a charm.

https://www.sony-asia.com/electronics/support/downloads/Y0005992

If this link ever dies in the future, let me know (jestercat at out) because I'm going to save the file.

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Anonymous
2019-04-04T07:46:05+00:00

Hi @ComputerDerek

Would you be able to provide a valid link to this file?

I have tried all of these links mentioned in this thread however non of them seems to be active anymore.

thanks

Here is the new download link.

https://www.sony.com/electronics/support/downloads/W0009338

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  1. Anonymous
    2019-06-25T01:45:39+00:00

    Dear Microsoft and all !

    1, Back ground:

    My surface pro 3: Update from 8.1 pr to 10 pro. Now, at windows 10 pro version 1809 ( 17763.592 ).

    Issues: SP pr 3 - Ghost screen, touchpad ( Mouse ) dance any where on display screen, phantom touches as my picture.

    2, How by

    • I restore windows 10 pr, go back win 8. after ran CalibG4 ( sony )... SP pr 3 still see phantom touches and ghost. update windows 10 pro. this issues is existing.
    • So I have to open: device manage/disable HID compliant touch screen: SP pro losed screen
    • HID compliant touch screen: Driver verion 10.0.17763.379 date 21/06/2016 provider: microsoft ( I tru update this driver, its not best version driver, try driver : nextwindows, it dont work )

    3, So I try open website microsft on: Support.microsft. Details: https://support.microsoft.com/en-us/help/3128580/surface-3-experiences-phantom-touch-input-on-the-left-side-of-the-scre

    however, this link download ( update abale - hotfix ) stoped, its not able

    Please sen me again this hotfix for this issues with my email: [Removed by Moderator]@gmail.com

    I am rom Viet Nam, so I dont call you by English

    Thanks all

    Surface 3 experiences "phantom" touch input on the left side of the screen

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  2. Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
    2019-06-25T09:39:38+00:00

    We have asked you before to stop creating new threads for the same issue. If you

    continue to post the same thing repeatedly, there will be consequences. You have

    tried all the possible fixes and the only thing left is to phone support and

    speak to someone in your native language. To contact support:

    https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers.

    -

    I am truly sorry that your issue has not been resolved, but again, please stop

    creating threads.

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  3. Anonymous
    2019-06-25T10:53:01+00:00

    Hi Barb

    I try all but Its not ok for my SP3

    I call microsoft, and after sen me email as:  https://support.microsoft.com/ ". Its not ok. So Microsoft have to help me . Why ask me follow you? 

    Xin chào!

    Anh/Chị thân mến!

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