Does anyone still have the CalibG4.exe touch screen dead zone hotfix file for the Surface Pro 3 they could share with me? (SOLVED)

Anonymous
2018-10-23T13:22:07+00:00

Does anyone still have the CalibG4.exe touch screen dead zone hotfix file for the Surface Pro 3 they could share with me? I've seen posts to the Sony support website where you used to be able to download it from, but it no longer seems active. So I've no idea how to obtain it.

EDIT: 

Found it. It says Windows 8, but I used it on my Windows 10 and worked like a charm.

https://www.sony-asia.com/electronics/support/downloads/Y0005992

If this link ever dies in the future, let me know (jestercat at out) because I'm going to save the file.

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-10-25T15:41:56+00:00

Found it. It says Windows 8, but I used it on my Windows 10 and worked like a charm.

https://www.sony-asia.com/electronics/support/downloads/Y0005992

If this link ever dies in the future, let me know (jestercat at out) because I'm going to save the file.

Was this answer helpful?

20+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2019-04-04T07:46:05+00:00

Hi @ComputerDerek

Would you be able to provide a valid link to this file?

I have tried all of these links mentioned in this thread however non of them seems to be active anymore.

thanks

Here is the new download link.

https://www.sony.com/electronics/support/downloads/W0009338

Was this answer helpful?

10 people found this answer helpful.
0 comments

80 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-06-21T02:01:13+00:00

    Hi

    I restore sp3 windows 8.1, Display:" gosht and tochpad or m, anywhere"

    I am very sad for this sp3 from microsoft

    I buy it from 2014, Its ok to 2018. When to be update win10pro 1806 and 1903. DISPLAY: GOSHT and touchpad or mouse anywhere, even restart sp, logo surface, code 10 or 14. So on

    I think it that: firmware and surface pro touchpad controller firmware

    In my sp 3 as picture

    Microsoft need to do this for me?

    Tks

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-06-21T02:16:10+00:00

    Hi all

    Sp3 with windows 8.1 and windows 10 pro, its ok. But when, update win 10 v 1806 and 1903. Display as picture, w8th many circles and touchpad dance anywhere.

    Check firmware touchpad: N-trig 15/5/2014. UEFI 14/6/2018

    And when restart, code 10 or 14 with logo surface. 

    I RUN CLibG4, however. Nothing to Fix

    Please help me.

    Was this answer helpful?

    0 comments
  3. Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
    2019-06-21T09:09:21+00:00

    If you ran the Sony calibration tool AFTER you restored using the 8.1 recovery

    image and before installing updates and you still have the problems, then I am sorry,

    but there really is no other solution.

    Was this answer helpful?

    0 comments