Does anyone still have the CalibG4.exe touch screen dead zone hotfix file for the Surface Pro 3 they could share with me? (SOLVED)

Anonymous
2018-10-23T13:22:07+00:00

Does anyone still have the CalibG4.exe touch screen dead zone hotfix file for the Surface Pro 3 they could share with me? I've seen posts to the Sony support website where you used to be able to download it from, but it no longer seems active. So I've no idea how to obtain it.

EDIT: 

Found it. It says Windows 8, but I used it on my Windows 10 and worked like a charm.

https://www.sony-asia.com/electronics/support/downloads/Y0005992

If this link ever dies in the future, let me know (jestercat at out) because I'm going to save the file.

Surface | Surface Pro | Display and screen

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Anonymous
2018-10-25T15:41:56+00:00

Found it. It says Windows 8, but I used it on my Windows 10 and worked like a charm.

https://www.sony-asia.com/electronics/support/downloads/Y0005992

If this link ever dies in the future, let me know (jestercat at out) because I'm going to save the file.

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Anonymous
2019-04-04T07:46:05+00:00

Hi @ComputerDerek

Would you be able to provide a valid link to this file?

I have tried all of these links mentioned in this thread however non of them seems to be active anymore.

thanks

Here is the new download link.

https://www.sony.com/electronics/support/downloads/W0009338

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  1. Anonymous
    2019-06-23T15:48:12+00:00

    Dear All

    The first, I am sorry for my English badly ! However Now, After 7 months - I did my Surface pro with windows 10 1809 well, My Touch Screen: Ghost screen and TouchPad dont dance any where. So I would like to share every body.

    A, My Surface pro 3: Back ground: Win 8 pro update win 10 pro: Display screen with many cricles, Ghost and touchpad dance any where. Even, more than when restart, Its not start with logo "Surface" ( Code 10 -14, I see in Firmware.

    B, Howby

    • I restore win.... Its not good. So Dont Restore. You need step by step as

    1, Device manager:

    • Firmware: see:"touch controller Fw with Err 10/14 you need UEFI update or Rollback => Your Surface will Restart well, ok.

    2, Ghost

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  2. Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
    2019-06-21T09:27:28+00:00

    Sp3 with windows 8.1 and windows 10 pro, its ok. But when, update win 10 v 1806 and 1903. Display as picture, w8th many circles and touchpad dance anywhere.
    Check firmware touchpad: N-trig 15/5/2014. UEFI 14/6/2018

    And when restart, code 10 or 14 with logo surface. 

    Please stop starting new threads. I have once again merged these together.  It
    now sounds like you are saying that when you reimaged to 8.1 the issue is not
    present but when you update to a newer version of Windows, the issue appears.
    And in your previous message, you said
    :

    I restore sp3 windows 8.1, Display:" gosht and tochpad or m, anywhere"

    which I can't understand.

    What build of Windows is currently on your Surface? Run winver and reply with
    the build number shown. Try the consumer version of the Surface Diagnostic
    Toolkit
    https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit
    which can often fix most software and driver issues. I have low confidence that
    this will fix your issue, but it is still worth running.
    -   
    You may want to phone support and speak to someone in your native language. To
    contact support:
    https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers.

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  3. Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
    2019-06-21T09:09:21+00:00

    If you ran the Sony calibration tool AFTER you restored using the 8.1 recovery

    image and before installing updates and you still have the problems, then I am sorry,

    but there really is no other solution.

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