Does anyone still have the CalibG4.exe touch screen dead zone hotfix file for the Surface Pro 3 they could share with me? (SOLVED)

Anonymous
2018-10-23T13:22:07+00:00

Does anyone still have the CalibG4.exe touch screen dead zone hotfix file for the Surface Pro 3 they could share with me? I've seen posts to the Sony support website where you used to be able to download it from, but it no longer seems active. So I've no idea how to obtain it.

EDIT: 

Found it. It says Windows 8, but I used it on my Windows 10 and worked like a charm.

https://www.sony-asia.com/electronics/support/downloads/Y0005992

If this link ever dies in the future, let me know (jestercat at out) because I'm going to save the file.

Surface | Surface Pro | Display and screen

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Anonymous
2018-10-25T15:41:56+00:00

Found it. It says Windows 8, but I used it on my Windows 10 and worked like a charm.

https://www.sony-asia.com/electronics/support/downloads/Y0005992

If this link ever dies in the future, let me know (jestercat at out) because I'm going to save the file.

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Anonymous
2019-04-04T07:46:05+00:00

Hi @ComputerDerek

Would you be able to provide a valid link to this file?

I have tried all of these links mentioned in this thread however non of them seems to be active anymore.

thanks

Here is the new download link.

https://www.sony.com/electronics/support/downloads/W0009338

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  1. Anonymous
    2019-07-07T23:38:10+00:00

    I had a Sony PS3 (decided wisely to buy it instead of Microsoft's X-Box), bought it in 2001. It lasted 6 years until I bought my PS4 gaming machine in 2007. I've now had it 12 years and still going strong, not a single issue.

    Microsoft puts out a defective product with a WELL KNOWN hardware issue, and then they refuse to do anything about it. Put up a link to a hotfix that isn't really there, then they give you runaround if you contact customer service and say the only way they can "solve" your problem is by giving them ANOTHER $450?!! WHO THE ***profanity remoed***  DO THESE PEOPLE THINK THEY ARE??!!!

    I bought the SP4 at a time when it was really the only quality pen-touch screen around. It isn't any more. Companies like Lenovo and Sony and Acer have been catching up. I will take my business elsewhere if this is the contempt by which they treat their customers!

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  2. Anonymous
    2019-07-07T23:34:47+00:00

    I sure as hell am not buying another Surface! They used to have a monopoly when it came to quality pen touch displays but no longer. How could they do this! Advertise a hotfix, then remove the download link and make it impossible to find and then say they can only solve your problem by buying ANOTHER computer? Who the **** do they think they are (sorry for the language but it's more than appropriate)???!!!

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  3. Anonymous
    2019-07-05T11:45:31+00:00

    hi 

    microsoft really made me angree . they ask we to pay 450$ again knowing that it's their fault . they see how much devices have the same problem but they don't react .

    to respond to your question  my surface p4's touchscreen stop responding after just 5 minutes of use i have tries all the solutions mentionned here but non of them seems to work and i am really disapointed .so what should I do ? have you plz a solution of this ? cause as you know surface isn't worth using without touch

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