This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
My Surface Studio 2 finally arrived today. The machine is a total beauty, I love it to pieces - fits my workflow perfectly. Only thing I really don't love is the fan noise. Even when just doing some file renaming or opening MS Word, the fans spin up to an extremely annoying level. I don't mind a low-level fan constantly going and I don't care if the fan speeds up when doing some heavy photo editing or gaming - but I'm talking blow-dryer here while the system is simply idling. According to task manager, the CPU is less than 3% busy here.
Can someone confirm this is normal? Should I RMA the machine?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello
We have released an update for Surface Studio 2 that does some optimization of the Fan based on processor utilization. It is currently available on Windows Update. Please try installing it and see if it resolves your issue. You can see more information about the update on the Surface Studio 2 Update History Page.
Marking as "Answered" to raise visibility
Thanks
I tried calling the executive surface team management and they never replied back. There is 3 fans and they are constantly running. Not sure if there is a resolution.
5000 bucks to hear a hair blower all day long when no one is logged on!
Facing the same issue here. Toolkit ran with no problems detected. Can you please provide some guidance.
Thank you.
I have the same problem, the fan noise is extremely unbearable, not sure if I have made the right choise of getting this machine. This is not at all acceptible for such a costly device.
Kindly help to solve this problem.
