Surface Camera too dark

Anonymous
2020-04-21T01:15:05+00:00

The front camera on my Windows 10 Surface Pro 3 was too dark in Zoom (and in the Camera app). There are many folks asking how to adjust the brightness, but none of the answers in the posts I found work and all the posts were closed.

I discovered how to adjust the brightness:

  1. Open the camera app. (Home, Camera)
  2. Click on Settings in the upper left corner.
  3. Under Camera, Pro Mode, Show advanced controls for photos and videos - click to "On".
  4. On the right side of the window, select the video camera icon.
  5. A little circle with a slash through it and a number below it will appear on the left side of the window.

    Click on this icon and a brightness slider bar will appear. Adjust the brightness to what you want.

  1. Close the camera app.
  2. Open Zoom and the new camera brightness should be in effect there, too.
Surface | Surface Pro | Sound and camera

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  1. Anonymous
    2020-07-31T14:08:23+00:00

    It looks like this works - THANK YOU SO MUCH! This has been driving me crazy. It's way darker in Zoom than Teams or anything else. But when I go back into Camera, the old brightness setting is still shown, as if the new setting didn't get saved. Any clues on saving the Camera settings?

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  2. Anonymous
    2020-08-09T14:32:44+00:00

    Thank you so much for this!  I have been trying to figure out what was wrong with the lighting in my reconfigured home office and why it appeared so variable on Zoom.  This fixed the problem perfectly!

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  3. Anonymous
    2020-08-11T09:42:56+00:00

    Thanks! 

    "5. A little circle with a slash through it and a number below it will appear on the left side of the window."

    i dont get this little circle... :(

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  4. Anonymous
    2020-08-13T17:29:43+00:00

    Make sure "Pro mode" is "On".

    Also note that this is for Windows 10. I don't know if it works on older versions.

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  5. Anonymous
    2020-08-28T19:28:13+00:00

    Thanks so much!!!!! it works!

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