Surface Camera too dark

Anonymous
2020-04-21T01:15:05+00:00

The front camera on my Windows 10 Surface Pro 3 was too dark in Zoom (and in the Camera app). There are many folks asking how to adjust the brightness, but none of the answers in the posts I found work and all the posts were closed.

I discovered how to adjust the brightness:

  1. Open the camera app. (Home, Camera)
  2. Click on Settings in the upper left corner.
  3. Under Camera, Pro Mode, Show advanced controls for photos and videos - click to "On".
  4. On the right side of the window, select the video camera icon.
  5. A little circle with a slash through it and a number below it will appear on the left side of the window.

    Click on this icon and a brightness slider bar will appear. Adjust the brightness to what you want.

  1. Close the camera app.
  2. Open Zoom and the new camera brightness should be in effect there, too.
Surface | Surface Pro | Sound and camera

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  1. Anonymous
    2022-03-03T02:16:06+00:00

    thank you, thank you, thank you!!!

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  2. Anonymous
    2022-01-03T16:19:14+00:00

    Okay,

    So i found the brightness adjustment you mentioned and adjusted it. It worked perfectly in the camera app. However, when I went back to Zoom, it appeared to be the same dismal dark lighting as before. So, I went back to the camera app and my setting was back to default, where it was to begin with. Ive repeated these steps a few times now, and it doesnt appear to be saving the settings for me.....any suggestions?

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  3. Anonymous
    2021-11-26T10:30:26+00:00

    Worked perfectly. Thank you so much!!!

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  4. Anonymous
    2021-10-01T15:55:07+00:00

    Dang, nearly 2 years i have this issue but now it's resolved. Thanks a lot.

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