Surface Pro Duo Dual SIM

Anonymous
2019-10-04T17:14:57+00:00

We all saw the unveil of the new Surface devices coming soon, right? I feel like the Surface Duo is tailor made for the on the go business professional who really can get everything done from their Surface Duo with its capabilities. The one thing that I'm sure it's missing is Dual SIM capabilities. What do you think? I have multiple phone numbers and carry two phones, both an iPhone Xs Max and Galaxy Note 8. I'd love to downsize that into 1 and have two SIM's in the Surface Duo.

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Surface | Surface Duo | Mobile connectivity

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Anonymous
2020-09-28T16:57:07+00:00

Surface Duo has a physical Nano SIM. AT&T locked SKU will have eSIM disabled while the Open market SKU will support Dual SIM single available (physical SIM and eSIM) – so only one SIM for calls, texts, data can be active at one time.

For more information about switching between SIM data plans see, Set up a mobile data connection on Surface Duo.

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  1. Anonymous
    2021-03-12T09:51:06+00:00

    I have just bought the Surface ignorantly assuming that dual sim meant dual sim. Android allows for this so why has the surface been restricted with this functionality. Now i have to continue carrying two phones around.

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  2. Anonymous
    2021-03-12T10:53:42+00:00

    Hi,

    I can tell that today, it only allows one sim to be active at a time, which is less than ideal. It must be a software limitation and i'm hoping they fix it soon. Really quite disappointed that this is the case.

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  3. Anonymous
    2021-03-12T13:12:51+00:00

    Dan

    Many thanks for the info, just saved me £1400. Hopefully Microsoft will take the Duo seriously and either an update or Duo 2 will be dual sim enabled. Fingers crossed we do not end up with another Windows phone-esk debacle.

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  4. Anonymous
    2021-03-12T13:47:30+00:00

    Thanks for info. Microsoft dropped the ball on this.

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