Surface Pro Duo Dual SIM

Anonymous
2019-10-04T17:14:57+00:00

We all saw the unveil of the new Surface devices coming soon, right? I feel like the Surface Duo is tailor made for the on the go business professional who really can get everything done from their Surface Duo with its capabilities. The one thing that I'm sure it's missing is Dual SIM capabilities. What do you think? I have multiple phone numbers and carry two phones, both an iPhone Xs Max and Galaxy Note 8. I'd love to downsize that into 1 and have two SIM's in the Surface Duo.

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Surface | Surface Duo | Mobile connectivity

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Anonymous
2020-09-28T16:57:07+00:00

Surface Duo has a physical Nano SIM. AT&T locked SKU will have eSIM disabled while the Open market SKU will support Dual SIM single available (physical SIM and eSIM) – so only one SIM for calls, texts, data can be active at one time.

For more information about switching between SIM data plans see, Set up a mobile data connection on Surface Duo.

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  1. Anonymous
    2020-11-16T18:10:20+00:00

    I bought the surface and wanted to use now 2 sim cards but it doesnt work!!!! Any short term fix in planning?

    Otherwise this is waist of money again and definitely my last Microsoft phone device ever ....

    Can you provide more details on what is not working?  Is it that you want to use two SIMs at the same time or is it that one of your SIMs is not connecting to your mobile provider?

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  2. Anonymous
    2020-11-17T02:53:08+00:00

    Hi Jerry, 

    That 2 SIM cards are working at the same time. 

    Any idea how to enable it?

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  3. Anonymous
    2021-02-10T14:38:14+00:00

    Hi Jerry, 

    That 2 SIM cards are working at the same time. 

    Any idea how to enable it? 

    Hi NYK1811,

    Did you ever get an answer? I too would like to have true dual SIM (two numbers on one phone working concurrently) capabilities.

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  4. Anonymous
    2021-02-10T14:47:18+00:00

    Hi Jerry, 

    That 2 SIM cards are working at the same time. 

    Any idea how to enable it? 

    Hi NYK1811,

    Did you ever get an answer? I too would like to have true dual SIM (two numbers on one phone working concurrently) capabilities.

    No I did not. just need a dual sim phone and that will be very helpful in Africa, as user use dual sim due to mobile network coverage over the other at certain location

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