Surface Pro Duo Dual SIM

Anonymous
2019-10-04T17:14:57+00:00

We all saw the unveil of the new Surface devices coming soon, right? I feel like the Surface Duo is tailor made for the on the go business professional who really can get everything done from their Surface Duo with its capabilities. The one thing that I'm sure it's missing is Dual SIM capabilities. What do you think? I have multiple phone numbers and carry two phones, both an iPhone Xs Max and Galaxy Note 8. I'd love to downsize that into 1 and have two SIM's in the Surface Duo.

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Surface | Surface Duo | Mobile connectivity

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Anonymous
2020-09-28T16:57:07+00:00

Surface Duo has a physical Nano SIM. AT&T locked SKU will have eSIM disabled while the Open market SKU will support Dual SIM single available (physical SIM and eSIM) – so only one SIM for calls, texts, data can be active at one time.

For more information about switching between SIM data plans see, Set up a mobile data connection on Surface Duo.

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  1. Anonymous
    2021-10-24T21:28:40+00:00

    How did you do it? I bought from ms store

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  2. Anonymous
    2021-10-24T19:58:48+00:00

    the surface duo 2 is dual standby though... if you buy it from microsoft or best buy unlocked...

    I got mine working with both sims active :)

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  3. Anonymous
    2021-10-24T17:55:12+00:00

    it is a good thing I learned about this unable to dual active SIM.... AND NOT BUYING THE surface duo anymore.

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  4. Anonymous
    2021-09-01T16:50:57+00:00

    I do have a sim card and an e-sim both activated in my duo, that doesn't however make it a dual-sim phone where both sims are active simultaneously.

    I've been using dual sim phones for years and it is a great sacrifice for me to have to check my second sim every day to see if I have any missed calls and/or messages.

    I have now inserted one of my sim cards into an old windows phone because I need two phones.

    If the next version of the surface duo doesn't have true dual sim I'll have to settle for a galaxy z fold...

    same concern here, I hope that they can fix it in a software update in the future because I was using Samsung note 20 ultra before and yes it's difficult to check the other sim if someone tried to call me. smh

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