Hi! I have 2 question on Wi-Fi connection: Is it possible for US version of Surface RT to use European Wi-Fi channels 12, 13, when I'm in Europe? Is it possible to select exact Wi-Fi band to use (eg. n-only, bgn, bg, g-only)?

Wi-Fi connection control questions

Anonymous

Hi!

I have 2 question on Wi-Fi connection:

Is it possible for US version of Surface RT to use European Wi-Fi channels 12, 13, when I'm in Europe?
Is it possible to select exact Wi-Fi band to use (eg. n-only, bgn, bg, g-only)?

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Anonymous

Greetings Eric,

Have you tried switching your router down to use Channel 11?

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Anonymous

Greetings MarcellOnay,

Sorry for the delayed response. Regulatory requirements vary from country to country and the Surface team strives to honor the legal requirements of all the countries we do business in. The Surface devices sold in your country have been designed to comply with the regulations of your particular country and/or region. This may prohibit the use of particular WiFi channels when traveling to countries or regions with differing regulatory requirements.

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Anonymous

Hi all I had the same problem and changed the value of the channel from 12 to 6 in the wireless setting in my router and it worked fine

Now I can connect

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Anonymous

Greetings Glen,

WiFi is configured differently on a country by country basis based on regulations and cannot be changed.

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48 additional answers

Anonymous

2015-06-08T10:58:43+00:00

tHANKS IT WORKS FINE
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