Wi-Fi connection control questions

Anonymous
2012-11-11T11:54:07+00:00

Hi!

I have 2 question on Wi-Fi connection:

  1. Is it possible for US version of Surface RT to use European Wi-Fi channels 12, 13, when I'm in Europe?
  2. Is it possible to select exact Wi-Fi band to use (eg. n-only, bgn, bg, g-only)?
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Anonymous
2013-04-09T00:28:05+00:00

Greetings Eric,

Have you tried switching your router down to use Channel 11?

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Anonymous
2013-04-08T22:22:35+00:00

Greetings MarcellOnay,

Sorry for the delayed response. Regulatory requirements vary from country to country and the Surface team strives to honor the legal requirements of all the countries we do business in. The Surface devices sold in your country have been designed to comply with the regulations of your particular country and/or region. This may prohibit the use of particular WiFi channels when traveling to countries or regions with differing regulatory requirements.

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Anonymous
2013-02-17T22:01:43+00:00

Hi all I had the same problem and changed the value of the channel from 12 to 6 in the wireless setting in my router and it worked fine

Now I can connect

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Anonymous
2012-11-20T05:31:49+00:00

Greetings Glen,

WiFi is configured differently on a country by country basis based on regulations and cannot be changed.

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  1. Anonymous
    2013-04-10T07:18:00+00:00

    I was not aware of this. Thanks a lot.

    Are the Surface RT devices sold in the US physically different from the other ones then or is it just some kind of software / OS config (which I doubt because I reinstalled everything)?

    Best regards, Eric.

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