Something went wrong while taking this photo

Anonymous

Anyone else getting this message trying to use the camera?

"Something went wrong while taking this photo"

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Yes it did appear in my webcam too. Actually the problem was with my ms-library..whenever i tried to open my folders in library it showed "Error documents.library-ms is no longer working"

I followed the steps given below.

a) Go to Libraries in Windows Explorer

b) Right-click whichever folder gives you an error.

c) Delete the folder.

d) Right-click on the "Libraries" folder.

e) Select "Restore Default Libraries."

Now my pictures are saved properly.

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Anonymous

Hi,

Subsequent to my reply on 28 September ,now my original camera problem is solved . It works fine.

To solve the following steps were done by me .

1.As remarked by me on 28 September ,the camera worked when thumb drive was fixed in USB. So I used picture /camera roll folder my back up of June 2014 in USB.

Opened camera and noted camera roll was seen in the left bottom of screen when I swipe from the top

The error message was gone.

3. Clicked a new photo. With camera open found and confirmed the camera roll location in USB were the photo taken was stored.

4.Cut the path and pasted in picture folder in PC.

Removed the USB disk and camera continue to work fine. And original mentioned problem of camera is resolved .

Thanks for community help.

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Anonymous

Hi Adolfo Salas,

Thank you for reporting back.

Please try the following steps:

Step 1: Go to Desktop > Control Panel

Step 2: Choose Large icon on the upper right corner>

Troubleshooting>Choose View all on the left

Step 3: Choose System maintenance> and follow the on Screen instruction click Next

Step 4: Restart you Surface RT

If the steps don't work, you might have to consider refresh your device.

Please see the instructions on how to do a refresh here.

Please reply back and let us know if the problem persists.

Best Wishes,

Clare

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Anonymous

I had this issue until I downloaded an application update that was available in the store.

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61 additional answers

Anonymous

2013-02-27T22:03:17+00:00

I am not on a surface but a windows 8 pro laptop. What I found that fixed my problem was I went to the Desktop and clicked on the File Explorer icon, the one that looks like a Manila Folder and clicked on it. It opened to my user profile. On the far left, there are "Libraries" and I had to go in and when I clicked on them, they would "error out" and I had to delete them. The "pointer" or "link" to them had "broken" and so I deleted the link and then opened it and magically they appeared.

I could then double click on them.

I have one for my Favorites now for "Downloads" and it is C:\users(ME)\links\downloads.lnk

"This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs panel.

OK

I right clicked on the Desktops small 16x16 pixel icon and with the word Downloads, Right Clicked, Remove.

I then right clicked on Favorites and said "Restore favorite links" and the icon for Downloads, a blue down arrow with a small yellow manila file folder was there. I can now click on it and it will open, where before, I had the error above.
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