Surface Laptop 3 Rubber Feet

Anonymous
2019-12-04T05:13:35+00:00

Recently got a Surface Laptop 3 and damaged the rubber feet. Just wondering if Microsoft sells replacement rubber feet.

Surface | Surface Laptop | Install and update

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Anonymous
2019-12-04T19:25:50+00:00

You may order replacement feet online. Go to https://account.microsoft.com/devices and register your device. After it is registered, select your device, select start service online and choose Accessory > Misc. Enter the description of the problem and your shipping address. Then pick the color of the feet to match your device.

If you still need help, please contact Surface support. An advocate will be able to assist and send you replacements for the missing feet.

Hope that helps,

Greg

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  1. Anonymous
    2020-03-11T11:52:37+00:00

    This happened with me too

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  2. Anonymous
    2020-03-15T06:26:32+00:00

    The same thing happened to me. Surely I can get one sent to me by mail?

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  3. Anonymous
    2020-05-01T15:29:21+00:00

    Same here. Seems crazy that they don't sell replacements. These are much lower-profile than other silicone or rubber feet for, say, a MacBook, so other options aren't workable.

    I have one that has fallen off entirely after breaking apart bit by bit, and other one that has a chunk broken off. Annoying, and even worse, my laptop has been scratching up my furniture.

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  4. Anonymous
    2020-05-04T10:38:01+00:00

    Same here. Seems crazy that they don't sell replacements. These are much lower-profile than other silicone or rubber feet for, say, a MacBook, so other options aren't workable.

    I have one that has fallen off entirely after breaking apart bit by bit, and other one that has a chunk broken off. Annoying, and even worse, my laptop has been scratching up my furniture.

    Me too.  There is no Microsoft store in Thailand and I need to replace one of the rubber feet which fell off.  It would be appreciated if MS would respond to these queries with a solution (or at the very least an acknowledgement) - I notice that I am not the only person with this issue!

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