Surface Laptop 3 Rubber Feet

Anonymous
2019-12-04T05:13:35+00:00

Recently got a Surface Laptop 3 and damaged the rubber feet. Just wondering if Microsoft sells replacement rubber feet.

Surface | Surface Laptop | Install and update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2019-12-04T19:25:50+00:00

You may order replacement feet online. Go to https://account.microsoft.com/devices and register your device. After it is registered, select your device, select start service online and choose Accessory > Misc. Enter the description of the problem and your shipping address. Then pick the color of the feet to match your device.

If you still need help, please contact Surface support. An advocate will be able to assist and send you replacements for the missing feet.

Hope that helps,

Greg

Was this answer helpful?

50+ people found this answer helpful.
0 comments

72 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-08-10T18:30:23+00:00

    I'm guessing it's an issue with the high thermal output of the 10 series chips. The adhesive shouldn't be failing that easily after owning my SL3 for a whole 5 months of sitting in a case when not in use and going from my desk to the living room. Come on Microsoft.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-08-05T19:04:26+00:00

    I modeled a replacement in CAD.  Here is the link and file for printing.  

    https://www.thingiverse.com/thing:4562395

    I am going to work on a mold for multiple silicone feet. 

    Let me know how it goes if you print it.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-07-31T05:41:56+00:00

    I had one fall off and lost it. So i had to take all the rest off. Contacted Microsoft in Canada and they said i need to replace the whole unit. 

    I bought these off Amazon.

    https://www.amazon.ca/gp/product/B07RTH4L6R/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

    They work but i still want the OEM ones. Shame on you Microsoft.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-07-28T05:20:35+00:00

    Literally no solution as of yet. Apart from sticking on maybe some little rubber stickers. smh microsoft.

    Was this answer helpful?

    0 comments