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Recently got a Surface Laptop 3 and damaged the rubber feet. Just wondering if Microsoft sells replacement rubber feet.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You may order replacement feet online. Go to https://account.microsoft.com/devices and register your device. After it is registered, select your device, select start service online and choose Accessory > Misc. Enter the description of the problem and your shipping address. Then pick the color of the feet to match your device.
If you still need help, please contact Surface support. An advocate will be able to assist and send you replacements for the missing feet.
Hope that helps,
Greg
i just notice two of mine fell off as well. i paid alot money for this laptop And its falling to pieces already. i called support ..they want to replace the laptop itself...microsoft stores have all closed.
Both back feet just came off my Surface 3, which is about 3 months old. Luckily I didn't lose them (would be easy for that to happen) and I've tried gluing them back on. I assumed there would be a cheap and easy replacement but having seen this thread I'm worried! I see Microsoft are closing almost all their stores. I happen to be fairly near one in London but I'm shielding so that doesn't work for me.
Come on Microsoft - a very annoying problem but such an easy one for you to solve!
exactly this. few weeks and the back two feet have both fallen off. They fell off one at a time too so there was a week or two where my laptop wasn't even sitting evenly on the table.
only one Microsoft store in my country and it's hundreds of kilometres away.
Same here:
After 5 months 2 feet fell out. Clearly a design flaw. This is no wear and tear damage. As I hardly move my laptop.
That shouldn't happen with a 1600GBP laptop. Nearest Microsoft Store is in London UK. Must be easy to send me a few better sticking replacements by post? Here are the part numbers. According to post on reddit the rubber feet don't exist and we must replace the whole device!
exactly this. few weeks and the back two feet have both fallen off. They fell off one at a time too so there was a week or two where my laptop wasn't even sitting evenly on the table.
only one Microsoft store in my country and it's hundreds of kilometres away.
