Word 2016 always open in Side to Side view, even after changing it to Vertical view.

Anonymous
2017-04-07T23:49:07+00:00

Recently, my Word 2016 had defaulted to scrolling between document pages side-to-side rather than vertically. I keep changing (under the View tab) the "page movement" to vertical, but each time I re-open Word, it defaults to side-to-side (see picture).

I don't understand why the sudden change, nor why Word won't "save" the last setting I have it on. Is there anyway to change the default to vertical and keep it that way?

Thanks

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Anonymous
2017-11-28T14:33:08+00:00

I had the same problem. You just need to add the key.

Exit out of Word.

In Regedit, find 'HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word'

Add the key 'Last View', then in there add a D-Word 'WordViewStateUsePageStackArrangement', leave the value as the default (zero).

Restart Word.

Worked for me.

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  1. Anonymous
    2017-11-18T00:41:21+00:00

    Hello,

    I'm not sure why the view setting isn't being retained, but I will be bringing this to engineering's attention. 

    The setting is stored in the registry at:

    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word\Last View

    there is a sub-key called WordViewStateUsePageStackArrangement. If that key is set to 1, it is side-to-side. a value of 0  or no key at all, is Vertical

    The key gets created when you change the page movement setting (Vertical vs. side-by-side). If you exit Word and delete this registry key, when you boot Word again, it will default to Vertical.

    Let me know if this makes it work correctly, or if it gets "stuck" again. It sounds like something is going wrong with the writing or updating of this registry key.

    Thanks,

    -Mike

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  2. Anonymous
    2017-11-18T14:53:21+00:00

    Hi Mike:

    Thanks for looking into this! Your suggestion is the most promising we've had in awhile.

    I'm looking at my registry, and I don't see any of the keys you mentioned. I'm attaching a screenshot to verify in case I'm missing it. Perhaps this is the problem that those keys aren't even populating?

    Thanks again, Mike!

    -Kevin

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  3. Anonymous
    2017-11-19T00:43:37+00:00

    I second SuSu FL's post

    I also dont have that key in the registry

    I hope this is a step in the right direction!

    Thanks,

    David

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  4. Anonymous
    2017-11-28T14:38:59+00:00

    worked for me!

    surface studio / win 10pro

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