Word 2016 always open in Side to Side view, even after changing it to Vertical view.

Anonymous
2017-04-07T23:49:07+00:00

Recently, my Word 2016 had defaulted to scrolling between document pages side-to-side rather than vertically. I keep changing (under the View tab) the "page movement" to vertical, but each time I re-open Word, it defaults to side-to-side (see picture).

I don't understand why the sudden change, nor why Word won't "save" the last setting I have it on. Is there anyway to change the default to vertical and keep it that way?

Thanks

***Post moved by the moderator to the appropriate forum category.***

Surface | Surface Studio | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2017-11-28T14:33:08+00:00

I had the same problem. You just need to add the key.

Exit out of Word.

In Regedit, find 'HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word'

Add the key 'Last View', then in there add a D-Word 'WordViewStateUsePageStackArrangement', leave the value as the default (zero).

Restart Word.

Worked for me.

Was this answer helpful?

20+ people found this answer helpful.
0 comments

60 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Stefan Blom 352.6K Reputation points MVP Volunteer Moderator
    2017-04-11T19:21:00+00:00

    According to Microsoft, the registry key that controls these settings is HKCU\Software\Microsoft\Office\16.0\Word\Last View\WordViewStateUsePageStackArrangement. Exit Word, delete that key and see if it fixes the problem.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-04-11T17:16:13+00:00

    Hi Kevin,

    Thank you for starting the thread. I had a hard time finding anything about this issue in the other places I looked. 

    What's interesting is that I'm also on a new Surface Studio. I just had my husband try on his older PC running Office 2016 and Word defaulted to the vertical view just like on your Surface Pro 4. It's got to be something set up to default differently in our Studios, but when it comes to deleting registry stuff - that goes beyond my experience level. 

    SuSu FL

    Bumped. Same issue on Studio.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-04-10T20:35:40+00:00

    Hi Kevin,

    Thank you for starting the thread. I had a hard time finding anything about this issue in the other places I looked. 

    What's interesting is that I'm also on a new Surface Studio. I just had my husband try on his older PC running Office 2016 and Word defaulted to the vertical view just like on your Surface Pro 4. It's got to be something set up to default differently in our Studios, but when it comes to deleting registry stuff - that goes beyond my experience level. 

    SuSu FL

    Was this answer helpful?

    0 comments
  4. Stefan Blom 352.6K Reputation points MVP Volunteer Moderator
    2017-04-10T20:19:42+00:00

    I should have clarified that I am running Office Professional Plus which may make a difference...

    Anyway, try deleting Word's registry entries. Start with the Data key at HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Word\Data.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments