Bluetooth Mouse lag

Anonymous
2013-05-01T15:27:34+00:00

Recently bought the Surface Pro 128GB.

Having been annoyed by the temperament of the touchpad, I bought a Microsoft Bluetooth mouse.

What I've found is that, when copying data over a network, the bluetooth mouse begins to lag.

Using the touchpad/pen is unaffected.

Makes me wonder whether the Wireless NIC and Bluetooth Module are using the same bus and/or whether this is a known issue.

Surface | Surface Pro | USB-C

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  1. Anonymous
    2013-08-04T05:48:13+00:00

    I think I found the solution!

    Right click your Wifi bars in the tray and open Network and Sharing Center --> Click the blue text that has your network name to get to "WiFi Status" --> Click Properties(Bottom Left) --> Configure --> Advanced Tab.  Scroll down the list and go to "Bluetooth Collaboration".  Change the setting to "Disable".

    Then turn Bluetooth Off/on in PC settings.

    I am using a Microsoft Sculpt Touch Mouse and Wedge Mobile Keyboard over Bluetooth.  The mouse had a quarter second lag that was very irritating, but now it feels perfectly smooth.

    Hope this helps.

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  2. Anonymous
    2013-08-04T08:32:16+00:00

    Unfortunately there is no such entry in the advanced tab of the "Marvell AVASTAR 350N Wireless Network Controller.

    Which driver version do you have? Here: 14.69.17064.93

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  3. Anonymous
    2013-08-04T08:59:59+00:00

    I'm actually on a Thinkpad 2 Tablet.  It has the same problem though.  Through further testing my solution still has problems :(

    it works fantastic for a while then randomly completely lags out.

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  4. Anonymous
    2013-08-06T17:13:04+00:00

    I get the same issue even if I disable the WiFi adapter. Here's a video demonstrating the lag. http://j.mp/1721jjJ

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  5. Anonymous
    2013-08-11T23:48:26+00:00

    This is a definite bug...hopefully MS fixes it

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