Bluetooth Mouse lag

Anonymous
2013-05-01T15:27:34+00:00

Recently bought the Surface Pro 128GB.

Having been annoyed by the temperament of the touchpad, I bought a Microsoft Bluetooth mouse.

What I've found is that, when copying data over a network, the bluetooth mouse begins to lag.

Using the touchpad/pen is unaffected.

Makes me wonder whether the Wireless NIC and Bluetooth Module are using the same bus and/or whether this is a known issue.

Surface | Surface Pro | USB-C

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

169 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-11-24T17:28:22+00:00

    I had this problem using a targus Bluetooth keyboard with touch pad, and a dell Bluetooth mouse. Enabling Bluetooth Collaboration was the resolution for me, but only after first disabling the touch pad on my keyboard.

    I found the setting for Bluetooth Collaboration in the properties for the network adapter. Commonly, Bluetooth is included with the wireless chips. So to resolve:

    Open Network Connections (In windows 8, select the windows key and X , then select network connnections

    Select your WiFi adapter (not your Bluetooth adapter), right click and select properties.

    In the WiFi properties window, select Configure button.

    In the <your network adapter name> Properties window, click on Advanced property sheet(tab).

    In the Property Option list, scroll until you find Bluetooth Collaboration.

    In the Value option list, select On (instead of auto or Off).

    click OK, and close all open windows.

    Test.

    it looks like this solution doesn't apply to the Surface's wifi-bluetooth chip / driver combination.

    This thread doesn't discuss general wifi-bluetooth issues, but only Surface-related.

    Changing the state of Packet Coalescing seems to solve the problem temporarily (turn it on if it's off, or turn it off if it's on). I have 3 BT devices connected to my Surface Pro and the mouse would lag horribly whenever anything was playing through the earphones. It stopped lagging once I changed the Packet Coalescing option's state. However, it came back after I did something to trigger it, which I have yet to determine. Ugh.

    I disabled Packet Coalascing on my SP3 and that seems to have fixed the problem for me-- thanks for this suggestion!

    disabling packet coalescing only works temporarily for me, as well as enabling it or switching bluetooth off.

    It's a serious hardware flaw, and clearly won't be resolved.

    Just buy a 5GHz router and hope you find such routers everywhere you go...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-12-21T04:30:03+00:00

    Simple and guaranteed fix: turn off WIFI XD

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-08-02T14:58:26+00:00

    This post is old but it solved my issue with my new designer Bluetooth mouse on Win10. No more lags since I disabled Bluetooth collaboration.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-08-10T15:03:23+00:00

    Done and working, thanks!!!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-10-14T13:02:33+00:00

    Wow, this has served me well even on the year 2016. Thanks mate!

    Was this answer helpful?

    0 comments