Bluetooth Mouse lag

Anonymous
2013-05-01T15:27:34+00:00

Recently bought the Surface Pro 128GB.

Having been annoyed by the temperament of the touchpad, I bought a Microsoft Bluetooth mouse.

What I've found is that, when copying data over a network, the bluetooth mouse begins to lag.

Using the touchpad/pen is unaffected.

Makes me wonder whether the Wireless NIC and Bluetooth Module are using the same bus and/or whether this is a known issue.

Surface | Surface Pro | USB-C

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  1. Anonymous
    2014-08-14T14:58:26+00:00

    I also seem to have this issue. Just bought a Wedge Touch mouse this week and with wifi turned on, the mouse lags quite a bit. Any fixes I have found on this and other sites did not help. My Surface RT is fully up-to-date.

    I couldn't try the proposed solution from this thread as the Surface RT does not have the "Bluetooth Collaboration" option.

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  2. Anonymous
    2014-08-18T13:58:47+00:00

    You need to change ur battery, and the battery just be 1,5v Size AA. am or ma 3/30. try it it if it works. 

    it workt for me.

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  3. Anonymous
    2014-08-28T11:23:44+00:00

    I use an Acer W4 820 with a Acer BT keyboard (http://goo.gl/qbkhAh) and a Logitech M557 BT mouse andI face the same issue as well, but even for minimal data transfer like basic browsing :( I only open 2 tabs on Chrome

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  4. Anonymous
    2014-09-02T14:37:14+00:00

    This worked!!!! thanks so much. Yes remove phone paired via bluetooth to the surface!

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  5. Anonymous
    2014-10-13T17:08:58+00:00

    I had this problem using a targus Bluetooth keyboard with touch pad, and a dell Bluetooth mouse. Enabling Bluetooth Collaboration was the resolution for me, but only after first disabling the touch pad on my keyboard.

    I found the setting for Bluetooth Collaboration in the properties for the network adapter. Commonly, Bluetooth is included with the wireless chips. So to resolve:

    Open Network Connections (In windows 8, select the windows key and X , then select network connnections

    Select your WiFi adapter (not your Bluetooth adapter), right click and select properties.

    In the WiFi properties window, select Configure button.

    In the <your network adapter name> Properties window, click on Advanced property sheet(tab).

    In the Property Option list, scroll until you find Bluetooth Collaboration.

    In the Value option list, select On (instead of auto or Off).

    click OK, and close all open windows.

    Test.

    it looks like this solution doesn't apply to the Surface's wifi-bluetooth chip / driver combination.

    This thread doesn't discuss general wifi-bluetooth issues, but only Surface-related.

    Changing the state of Packet Coalescing seems to solve the problem temporarily (turn it on if it's off, or turn it off if it's on). I have 3 BT devices connected to my Surface Pro and the mouse would lag horribly whenever anything was playing through the earphones. It stopped lagging once I changed the Packet Coalescing option's state. However, it came back after I did something to trigger it, which I have yet to determine. Ugh.

    I disabled Packet Coalascing on my SP3 and that seems to have fixed the problem for me-- thanks for this suggestion!

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