Do we already know if the Surface Pro 3 will have a different chip set? Also there was a post from MS a few weeks ago in this conversation saying the MS is actively working on a solution...
Bluetooth Mouse lag
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Anonymous
Recently bought the Surface Pro 128GB.
Having been annoyed by the temperament of the touchpad, I bought a Microsoft Bluetooth mouse.
What I've found is that, when copying data over a network, the bluetooth mouse begins to lag.
Using the touchpad/pen is unaffected.
Makes me wonder whether the Wireless NIC and Bluetooth Module are using the same bus and/or whether this is a known issue.
Surface | Surface Pro | USB-C
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2014-05-28T12:54:33+00:00 -
Anonymous
2014-05-26T13:38:00+00:00 Please correct me if I am wrong but this issue was already known with the Surface Pro 1 and MS used the same buggy Marvell chip with the Surface Pro 2 because they don't care about user feedback AND they don't use their own products...
Also don't forget that in the case of the Surface the Soft- and the Hardware is from the same vendor = MS!
To the Workarounds:
- switching to 5GHz means extra costs and it's not possible within any (business) environment.
- using a USB Wifi (or Bluetooth Dongle) blocks the ONLY ONE available USB-Port of the Surface!
You are partly right. The issue was found at the Pro1. However, the cause wasnt. That came later. Would you stop production of a 100 million machines on a hunch? Thats what it was. A hunch.
It is still a business, and a partnership between Marvel and MS. There is no difference on this partnership, and the partnership between Apple and Marvel - and yes, that is also the same software and hardware vendor. That doesnt make any difference. This is a Marvel issue, and the fix (if one is possible) have to come through them.
The workarounds.
- You are right. It does cost extra money, but it also gives you a lot more options besides this for the Surface. I am running 5ghz at home, and I get much higher internet speed, because there is no interference from neighbors or anything like that. So there are a lot of bonuses to this.
- True, but you asked for options. The solution to this, HAS to come from Marvel. Thats the problem. It is their hardware, and their firmware. The 2 workarounds are the only 2 known to work. If you want a solution, talk to Marvel.
Talking to newspapers and so on, might help. I have no problem in that. It might actually get Marvel to find a solution. However, blaming this on MS, when it clearly is not an MS problem, will not lead to anything. Thats my point.
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Anonymous
2014-05-26T13:06:17+00:00 Given the fact that MS keeps silent on this problem and its sister issue (i.e. wifi slowdowns when bluetooth is under high usage), I'm going to send a letter to various IT magazine and webzine editors (e.g. wired, cnet, techradar, arstechnica, techcrunch, computerworld, itworld) to highlight this shameful question.
Any other recipients to suggest?
You do realize that this is not an MS problem? Apple, HP and Lenova have the same issue. So when you write that letter, make sure to get the facts correct.
It is a problem. No doubt, but the problem is not a software issue. The problem is a conflict in the hardware. There is only 2 work arounds. Get a 5ghz router, or use a usb wifi. It is by the way, the same solutions Apple found...
Please correct me if I am wrong but this issue was already known with the Surface Pro 1 and MS used the same buggy Marvell chip with the Surface Pro 2 because they don't care about user feedback AND they don't use their own products...
Also don't forget that in the case of the Surface the Soft- and the Hardware is from the same vendor = MS!
To the Workarounds:
- switching to 5GHz means extra costs and it's not possible within any (business) environment.
- using a USB Wifi (or Bluetooth Dongle) blocks the ONLY ONE available USB-Port of the Surface!
-
Anonymous
2014-05-23T15:15:42+00:00 Given the fact that MS keeps silent on this problem and its sister issue (i.e. wifi slowdowns when bluetooth is under high usage), I'm going to send a letter to various IT magazine and webzine editors (e.g. wired, cnet, techradar, arstechnica, techcrunch, computerworld, itworld) to highlight this shameful question.
Any other recipients to suggest?
You do realize that this is not an MS problem? Apple, HP and Lenova have the same issue. So when you write that letter, make sure to get the facts correct.
It is a problem. No doubt, but the problem is not a software issue. The problem is a conflict in the hardware. There is only 2 work arounds. Get a 5ghz router, or use a usb wifi. It is by the way, the same solutions Apple found...
-
Anonymous
2014-05-23T13:58:30+00:00 Given the fact that MS keeps silent on this problem and its sister issue (i.e. wifi slowdowns when bluetooth is under high usage), I'm going to send a letter to various IT magazine and webzine editors (e.g. wired, cnet, techradar, arstechnica, techcrunch, computerworld, itworld) to highlight this shameful question.
Any other recipients to suggest?