Bluetooth Mouse lag

Anonymous

Recently bought the Surface Pro 128GB.

Having been annoyed by the temperament of the touchpad, I bought a Microsoft Bluetooth mouse.

What I've found is that, when copying data over a network, the bluetooth mouse begins to lag.

Using the touchpad/pen is unaffected.

Makes me wonder whether the Wireless NIC and Bluetooth Module are using the same bus and/or whether this is a known issue.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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169 answers

Anonymous

2014-09-02T14:37:14+00:00

This worked!!!! thanks so much. Yes remove phone paired via bluetooth to the surface!
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Anonymous

2014-08-28T11:23:44+00:00

I use an Acer W4 820 with a Acer BT keyboard (http://goo.gl/qbkhAh) and a Logitech M557 BT mouse andI face the same issue as well, but even for minimal data transfer like basic browsing :( I only open 2 tabs on Chrome
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Anonymous

2014-08-18T13:58:47+00:00

You need to change ur battery, and the battery just be 1,5v Size AA. am or ma 3/30. try it it if it works.

it workt for me.
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Anonymous

2014-08-14T14:58:26+00:00

I also seem to have this issue. Just bought a Wedge Touch mouse this week and with wifi turned on, the mouse lags quite a bit. Any fixes I have found on this and other sites did not help. My Surface RT is fully up-to-date.

I couldn't try the proposed solution from this thread as the Surface RT does not have the "Bluetooth Collaboration" option.
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Anonymous

2014-08-13T11:54:34+00:00

Hello verd02,

Appreciate your input on this. Would be helpful to hear back from you once your further testings will have taken place.

Has anyone else had the chance to tinker after yesterday's update?
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