Bluetooth Mouse lag

Anonymous
2013-05-01T15:27:34+00:00

Recently bought the Surface Pro 128GB.

Having been annoyed by the temperament of the touchpad, I bought a Microsoft Bluetooth mouse.

What I've found is that, when copying data over a network, the bluetooth mouse begins to lag.

Using the touchpad/pen is unaffected.

Makes me wonder whether the Wireless NIC and Bluetooth Module are using the same bus and/or whether this is a known issue.

Surface | Surface Pro | USB-C

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  1. Anonymous
    2014-02-26T08:26:36+00:00

    Just wanted to report that yesterday I went mad while downloading a large file at 300 kb/s: the mouse went completely crazy for the whole time and I had to switch to the trackpad.

    I really don't understand how MS can leave this major issue unaddressed

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  2. Anonymous
    2014-02-26T07:41:45+00:00

    This one's very frustrating.... not being able to download in the background whilst doing other tasks... Christ....

    Pretty disappointing that I have to plug in a wired mouse to keep working... which means hard drive/thumb drive etc have to come out.

    Wouldn't mind a response from Microsoft to know whether they're addressing this.

    I too am very frustrated by this.

    I wish to use my Surface Pro 2 as a professional workstation, but the mouse lag is completely unacceptable. Nowhere have I ever experienced such a delay with a mouse. It makes using the device as a professional design tool downright impossible. The trackpad on the Surface keyboards is a terrible substitute for a real input device. 

    Using a wired or a USB-dongle mouse is not an option since the Surface Pro 2 only has a single USB port.

    If I wanted half-assed Bluetooth support, I would have purchased an iOS product.

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  3. Anonymous
    2014-02-11T11:46:48+00:00

    This one's very frustrating.... not being able to download in the background whilst doing other tasks... Christ....

    Pretty disappointing that I have to plug in a wired mouse to keep working... which means hard drive/thumb drive etc have to come out.

    Wouldn't mind a response from Microsoft to know whether they're addressing this.

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  4. Anonymous
    2014-02-07T13:46:59+00:00

    I have good news regarding to the general WLAN troubles of the Surface Pro 2:

    After the manual update of the integrated Marvell WLAN and Bluetooth-device drivers to Ver. 14.69.24049.160 (from 08.Nov.2013) the ping-times are now the same as with any other WLAN device and I have no more disconnects between Outlook 2013 and Outlook.com and also my messenger stays permanent online now.

    The drivers are available here: http://www.microsoft.com/en-us/download/details.aspx?id=38826

    The bad news:

    The Bluetooth Mouse Lag issue still exists :-(

    Regards, Gue

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  5. Anonymous
    2014-02-01T19:25:49+00:00

    as already stated before, even though this may fix the issue, users don't always have 5GHz capable routers nor connectable devices. I don't, so this is no option for me.

    It's also not possible for me to change to 5GHz - there must be another solution, maybe a Driver/Firmware-Update for the Marvell-Chip which gives Bluetooth a higher priority than WLAN?

    I thought because the Hard- and the Software for the Surface is from Microsoft there should be no compatibility issues! But once more it looks like the MS-guys don't use their own products... sad but true :-(

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