Power Cover Not Charging 100% 0% 100% ???

Anonymous
2016-08-27T11:39:33+00:00

I've seen many post, but no answers?  Surface Pro Classic and just bought a Power Cover.  Power Cover is recognized as both a keyboard and a battery under devises.  All firmware ever pushed is there and updated. Battery #1 and Battery #2 show in the battery menu...but not charging or maybe 100% charged is completely depleted. 

Once the internal battery reaches 80% (or so) the Power Cover charge goes from 0% to 100% and not charging.  Once the internal battery is depleted, the Surface shuts off and the Power Cover sits there happily doing nothing to help. 

Has Microsoft just ignored the many people that this problem has occurred to, or is there not a fix.  I'm trying to hold out till the Surface Go, but this battery thing is annoying to deal with.

Please don't add the gif. of how the batteries charge or how the blue fills the keyboard and monitor, please please don't answer with that.

Surface | Surface Pro | USB-C

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  1. Anonymous
    2017-02-02T20:56:15+00:00

    my solution is to charge computer with out keyboard to around 90% then repeatedly plug and unplug keyboard until it starts charging normally took  about 50 tries.

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  3. Anonymous
    2017-01-28T05:03:43+00:00

    Having the same issue with one I got on eBay for my Surface Pro 2. Replaced it and the replacement is still having the exact same issue...I'll just return it and wait for the Surface Pro 5, here's hoping that has at least a 10 hr battery and thunderbolt 3...

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  4. Anonymous
    2017-01-25T16:04:10+00:00

    why comment on this really, its not like you guys are going to help and replace all of them, by the time we do this stuf, if we do it, we wont be having any warranty anyway. that was a slight mistake, should of installed a gate that can let power in in case this happened, that the batteries drained below the default, a gate should be open to let it in as an emergency so it can recharge again.

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  5. Anonymous
    2017-01-24T23:44:27+00:00

    I've had the same experience - after 5 months my Power Cover showed a charge yesterday. 

    I too was just using it as a heavy keyboard but eventually the tired old battery inside the Power Cover has started to work.

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