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If I close the lid of my Surface Book while connected to a Surface Dock, WiFi speed will drop from 54 Mbps to as low as 1 Mpbs. The WiFi router is an AT&T U-Verse Pace 3801 HGV and the power setting for close the lid while plugged in is Do Nothing. I am taking this thing back to the store for a refund if it can't be fixed.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It's probably the strong magnet they used to keep the lid closed. I would guess the the plastic strip at the top is where the antennas are housed, and that magnet is throwing things off. I'm a bit bummed about it as I just went and purchased a monitor to dock this thing to. I've suffered from a few of the SB bugs, but this one is a bit disheartening.
Also having this issue. 165 when open, 15 when closed.
Add me to this list too.
Our office has experienced the same lid closing problem where the WIFI signal dies when docked and the lid is down. Using inSSIDer , it's quite easy to see the signal strength drop off 15-20db as soon as the lid closes and step back up as soon as the lid opens.
I will +1 this thread. I am experiencing the same issue with my Surface Book. Currently I use an external dock and need to leave my lid open half way in order to receive a usable WiFi signal. With the lid closed the signal strength deteriorates with a lot of packet loss. Typically I am unable to stay connected to the WiFi network.
