WiFi deteriorates after closing the lid on Surface Book connected to Surface Dock

Anonymous
2015-12-03T05:04:27+00:00

If I close the lid of my Surface Book while connected to a Surface Dock, WiFi speed will drop from 54 Mbps to as low as 1 Mpbs.  The WiFi router is an AT&T U-Verse Pace 3801 HGV and the power setting for close the lid while plugged in is Do Nothing.  I am taking this thing back to the store for a refund if it can't be fixed.

Surface | Surface Book | Network

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  1. Anonymous
    2017-11-12T23:58:57+00:00

    I started the thread and have discovered a few things

    • The Wi-Fi antenna is on the front of screen, so when the lid is closed the antenna is affected by a Faraday effect.  Software updates cannot fix this
    • Wi-Fi will work with the lid closed if the access point/router is very close to the Surface.  I have tested this using my phone as an access point or in my the room in my home where the router is placed.
    • Opening the lid just a bit helps a lot.  Someone in the thread mentioned that placing a plastic sheet between the lid and the keyboard works very well.

    None of these excuses Microsoft for not considering the obvious situation where the user wants a clean, streamlined desk when connected to a large screen and other peripherals.

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  2. Anonymous
    2017-10-30T11:37:34+00:00

    Today I got my microsoft dock and attached it to my Surface book, closed the lid and no Wifi! I thought its something in config I have to do somewhere in windows then I found this thread opened since more than a year .. why Microsoft sell this crap?

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