Random ERR_NETWORK_IO_SUSPENDED in Windows applications (network itself *is* working)

Anonymous
2022-01-18T18:49:57+00:00

Quite often Windows applications are stuck (frozen) with error ERR_NETWORK_IO_SUSPENDED.

(Typically observed in Chrome, but impacts also any other application, e.g. Edge)

When:

  • after returning from sleep mode
  • *but also* at random time

For how long:

  • several minutes
  • then the applications automagically resume to normal behaviour

What is impacted:

  • all Windows applications at the same time
  • except WSL, that is *not* affected (e.g. I can do a curl without any problem)

Network itself is not the cause!:

  • other devices in my LAN still have access to Internet during the incidents
  • WSL still has access to Internet too!

I had the impression I could have solved the issue after forcing a downgrade/upgrade of Windows, but the problem is there again (maybe since the last Windows update). Windows version is up to date. Already tried to reboot many times, of course. To no avail.

This issue is extremely frustrating, when you are are stuck in the middle of a sentence and have to look at your laptop during long minutes before being able to finish typing. (BTW, got stuck twice while typing the present question!)

I'm quite desparate with this. Don't even have a clue on how to investigate. Did not find anything interesting in Event Viewer.

Context:

  • Surface_Book_3_1900
  • Windows 10 Home 10.0.19044

Moderator note - Moved from Windows to Surface.

Surface | Surface Book | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-10T15:34:05+00:00

    Not that it makes much difference but I've confirmed that this problem also happens when using an eGPU.

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  2. Anonymous
    2022-03-10T15:49:37+00:00

    Thanks a lot for the info. It seems this issue runs deeper than we thought. I'll let you know if I make any progress.

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  3. Anonymous
    2022-03-10T16:22:56+00:00

    So you basically join this chat to brag about Your expensive Mac and not provide any ideas or suggestions, bravo good for you.

    On the other hand for the ones looking for workournds about this, if you are on a laptop Go to power settings > Change what closing the lid does ... then when plugged in set to do nothing, while your laptop is at home connected to the power cord it won't sleep so the network iusse will no trigger. This is a Temporary solution if you are on the move I'd suggest to just turn it off or set the settings for hibernation, in my case hibernation does not cause any network problems

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  4. Anonymous
    2022-03-11T20:30:04+00:00

    I had the same exact issue on my Dell XPS 13. Sometime in the last 3-4 months I started seeing this issue and it had gotten worse in the last month. More recently it would happen multiple times after coming back from sleep and it was infuriating.

    This afternoon I bit the bullet (it wasn't that bad since most of my data is synced with OneDrive) and did a full clean install of Windows 11 from a USB and didn't restore any of my previous settings. I just got done installing all of the drivers and basic Dell Update software. So far, the issue hasn't recurred but I'll keep you all posted if it does.

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  5. Anonymous
    2022-03-12T00:19:27+00:00

    Thanks for the info.

    I tried upgrading to Windows 11 but it messed up some of my apps so I reverted back to 10. But while running Windows 11 the issue was still there.

    If you did a clean install, could it be that when you updated Windows that you missed one of the updates and it was the cause of the issue? I wonder…

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