Random ERR_NETWORK_IO_SUSPENDED in Windows applications (network itself *is* working)

Anonymous
2022-01-18T18:49:57+00:00

Quite often Windows applications are stuck (frozen) with error ERR_NETWORK_IO_SUSPENDED.

(Typically observed in Chrome, but impacts also any other application, e.g. Edge)

When:

  • after returning from sleep mode
  • *but also* at random time

For how long:

  • several minutes
  • then the applications automagically resume to normal behaviour

What is impacted:

  • all Windows applications at the same time
  • except WSL, that is *not* affected (e.g. I can do a curl without any problem)

Network itself is not the cause!:

  • other devices in my LAN still have access to Internet during the incidents
  • WSL still has access to Internet too!

I had the impression I could have solved the issue after forcing a downgrade/upgrade of Windows, but the problem is there again (maybe since the last Windows update). Windows version is up to date. Already tried to reboot many times, of course. To no avail.

This issue is extremely frustrating, when you are are stuck in the middle of a sentence and have to look at your laptop during long minutes before being able to finish typing. (BTW, got stuck twice while typing the present question!)

I'm quite desparate with this. Don't even have a clue on how to investigate. Did not find anything interesting in Event Viewer.

Context:

  • Surface_Book_3_1900
  • Windows 10 Home 10.0.19044

Moderator note - Moved from Windows to Surface.

Surface | Surface Book | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-10T00:39:56+00:00

    You’re right, this issue is with lots of computers.

    How do we move this thread to a Windows forum?

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  2. Anonymous
    2022-03-10T00:38:48+00:00

    Yes you are right. Some apps don’t open for me too like MS Mail or if I wanted to open the settings page or MS store.

    I searched a lot but haven’t found a real solution that tackles this issue directly.

    I’m wondering if it relates to the graphic card since sleep/ hibernate are related to the computer graphics.

    Do you have a discrete graphic or built in one?

    I have both l. I will try disabling the discrete and see if the issue goes away.

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  3. Anonymous
    2022-03-09T19:30:58+00:00

    It's infuriating. Also have this problem with a Dell Latitude running Windows 10.

    Outlook disconnects, chrome thinks the computer has gone to sleep but rdp works fine, as do some other apps. Cisco jabber works for messaging but not for phone calls.

    Have done everything I can think of aside from reinstalling windows,and that shouldn't be a solution.

    Also can this thread be moved to a general windows forum. This is clearly not an issue with surface alone.

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  4. Anonymous
    2022-03-09T18:52:59+00:00

    Me too with Lenovo Yoga C940 (Windows 10 still).

    It's also becoming a lot more frequent; it used to just be once when opening the computer but now it's sometimes happening 3 or 4 times in a row.

    When I get the network error it also stops the start menu or search bar from opening, as well as other applications from being opened from the taskbar. Some still open okay however, and I'm not sure why.

    Some examples of apps which still work (cause I happened to open them the last time it froze before opening this): ExpressVPN, Anki, Eclipse

    I wonder if which applications won't open will help figure it out somehow.

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  5. Anonymous
    2022-03-01T04:02:27+00:00

    No ideas so far. I have exactly the same issue as you described.

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