Random ERR_NETWORK_IO_SUSPENDED in Windows applications (network itself *is* working)

Anonymous
2022-01-18T18:49:57+00:00

Quite often Windows applications are stuck (frozen) with error ERR_NETWORK_IO_SUSPENDED.

(Typically observed in Chrome, but impacts also any other application, e.g. Edge)

When:

  • after returning from sleep mode
  • *but also* at random time

For how long:

  • several minutes
  • then the applications automagically resume to normal behaviour

What is impacted:

  • all Windows applications at the same time
  • except WSL, that is *not* affected (e.g. I can do a curl without any problem)

Network itself is not the cause!:

  • other devices in my LAN still have access to Internet during the incidents
  • WSL still has access to Internet too!

I had the impression I could have solved the issue after forcing a downgrade/upgrade of Windows, but the problem is there again (maybe since the last Windows update). Windows version is up to date. Already tried to reboot many times, of course. To no avail.

This issue is extremely frustrating, when you are are stuck in the middle of a sentence and have to look at your laptop during long minutes before being able to finish typing. (BTW, got stuck twice while typing the present question!)

I'm quite desparate with this. Don't even have a clue on how to investigate. Did not find anything interesting in Event Viewer.

Context:

  • Surface_Book_3_1900
  • Windows 10 Home 10.0.19044

Moderator note - Moved from Windows to Surface.

Surface | Surface Book | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-23T08:53:07+00:00

    ... another device of me has shown this bug today the first time:

    Surface Book 3 - Win 10 Enterprise Build 19042.1526

    Intel WiFi DRV 22.110.1.1

    I assume driver reports false connection status or reports it too late to os/apps.
    ... but this is only a uneducated guess ...

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  2. Anonymous
    2022-03-22T21:56:01+00:00

    Forgot to mention that this last time it didn’t happen right away. Everything worked fine after hibernation but shortly after it stopped.

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  3. Anonymous
    2022-03-22T21:54:35+00:00

    I knew it. I thought it worked fine but it didn’t last.

    After I installed Win 11 it got worse. When it happens now most of Windows freezes except for, oddly enough, MS Edge and Firefox. Those keep working.

    Chrome dies totally.

    I haven’t seen any Google post regarding it yet…

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  4. Anonymous
    2022-03-22T01:22:24+00:00

    I finally installed Windows 11 today and the issue went away!

    I'll see if it comes back and update the thread.

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  5. Anonymous
    2022-03-19T18:55:28+00:00

    Since I created this post, My Surface Book was upgraded to Windows 11.

    During a few weeks the problem disappeared (it usually did disappear after a Windows 10 update too), but now the problem came back, and getting worst and worst day after day.

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