Surface Pro 4, Screen Flickering, Shaking

Hi Charline,

Just checked it and unfortunately there is no Duet Display in the list of the apps installed. I hope the developers get a fix soon because the problem is getting more aggressive and even the task manager is not able to stop it. I have been hearing that a fix is being prepared since September 2016 and Its February now. My career depends on my laptop. With all my projects on surface pro along with most of my budget spent on it, changing the device is not possible for me now else I would have done it.

Thank you for your polite reply. With no offence to you, I think the mistake is mine. With Microsoft creating windows full of problems, failing its windows phone, trying to run bing while drowning yahoo by too by purchasing it, its all my fault that I purchased a device created by them. 

Anyways, Looking forward to the developers who might fix it. Hope, we don't have to wait for next 4 months or years.

Regards,

An Unlucky Customer

Thank you for this thread. I recently encountered a similar issue with my year-old SP4. I posted about it here. In my post I shared two videos that may help clarify the problem - the screen isn't "flickering" exactly, but shaking up and down rapidly. Mine also degraded quickly from "only when idle" to "sometimes, all the time." It rapidly gets worse on hot days or when running high-performance software like games or Unity3D.

I've also noticed that it has particular trouble with rendered images; covering photos or video with an opaque window (say, the Photos app with a web browser) can cause more traditional flickering (black and white boxes and triangles in the shape of the image being overdrawn). I haven't been able to capture an image of this yet since it's more intermittent and unpredictable.

In any event, the main issue makes my computer borderline unusable and appears to be getting worse.

Hi Kevnt,

Exactly same issue here.  Seems to be worse when the device heats up and has become progressively worse to the point where I have to use an external display via the dock to get any work done. If you hover the mouse over the display then it is ok, but as soon as I leave it idle it then blurrs).   After a couple of hours of remote login by Microsoft today I was informed it was a hardware issue.  (I had previously tried all recommendations in this thread and other forums such as reinstalling drivers, deleting 3rd party apps, reset etc).  So Microsoft will now replace the devise (mine is under warranty).  I am hopeful that a new device will not have the same issues, but given the amount of people experiencing it I am not confident.  I intend to repost once I have my new machine back to see if the problem arises again.

My suggestion to anyone with this problem, don't waste your time searching for fixes.  It is a hardware issue and the machine needs to be replaced.

Hi Kevnt,

I checked your thread and it had put me to a lot of worried. The video explains the problem very well. I am also residing outside of USA and I think the support agents assurance to wait is just a cover to expire the warranty somehow. If the can't repair it in the last one year in which your warranty expired then I don't think they will do it this year (while they will be busy with a **** SP5). 

Its very hard for me to send my device for replacement as I am currently using it full time for projects. Does anyone know how much time it will take for the new device to be resent back? God knows its my first and LAST dealing with Microsoft. No wonder why people love expensive MACs so much. Its the quality of the service not just the marketing.