Surface Pro 4, Screen Flickering, Shaking

Hi All,

I purchased SP4 device a few months ago and it was working fine for a month. Then I noticed that when the CPU is at its max, the screen flickers a bit. Investigating further revealed that it flickers even if it is setting idle. It does not flicker if at least one of the following thing is done:

1. A video being played in browser 
2. If I keep the touch screen busy by either taping it or keeping a finger on it
3. If I use the touchpad
4. If keyboard is used for typing

This resulted in making the device completely unusable while reading articles or ebooks. I am a developer, most of the time I have to read the code and to do that, I have to constantly keep a finger on the touch pad or the screen. I contacted surface support in October and November and was told that the developers are working on the patch. Looking at the updates the developers are pushing since then, I don't think anyone is even aware of the problem there. 

My previous support ticket numbers are:

 ***deleted personally identifiable information***

***deleted personally identifiable information***

Just wondering if anyone else had the same problem (and the fix) and if not, what's the procedure for the refund? I will rather go for a mac then sacrificing $2000+ for a dancing screen.  

Kind Regards,

Abbas

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.***

Hi.

I've noticed that after a couple of hours with the SP4 faning and hot. The ghost effect disapears.

I go for the mac...p

I bought the new surface pro 2017 few weeks ago and I faced the same problem

The issue has degraded now so that using the seconds in the item bar at the bottom of the screen no longer works as a satisfactory workaround. I hope from the bottom of my heart that the mismanagement of this issue is uncovered by mainstream media and Microsoft is exposed for the swindlers they have become. I am happy I have held off a few people from making a purchase of this product until I could report a satisfactory response. NOW the report is DO NOT purchase. Not only is this a terrible investment, the time I will lose out on this is costly as well.

Dear Guy!

This might be hurt you a lot, as I am experienced with the SP4. Just don't worry! It is easy enough to fix this.

First, I n eed to ask you something!

1. Are you running a more than 10GB program and screen is shaking?
2. Does that need more Graphic Processing Unit (GPU) to support?

I am sure that you say YES!

What you need to do is:

• Shrink Volume: You need to shrink drive (C:)
• Create New Volume (Whatever you wanna call it)Link Here :

***"***https://www.youtube.com/watch?v=tJiakVgAtn4"

• Copy and paste or reinstall the program that you run and screen was starting shaking to New Volume you created (This might be drive "D:" or "E:"...)
• Restart PC! And Enjoy that program

In my opinion, there might be Speed of ROM when it is nearly full, it works slower than your program need (Simple Explain!). It is because of the logical circuits running in many algorithms needed for this SSD works not properly (Search Algorithm).

->This you need a new Partition to run Search Algorithm faster!

->It can be about the GPU is not enough speed to support the program!

This might help someone. And it is too long to write this. Also, sorry for messing up this page :)