Hi there! Just to add to the pile of people with this issue.
• Just to verify, can everyone confirm if all have installed the Creators Update?
All updates release to this date have been installed
• When you turn on the Surface, did you notice if the Surface logo flickers/shakes as well?
Yes, it does flicker as well. UEFI screen too.
• Does it occurs immediately after you logged in to Windows, or when working on a certain task? If so, how long does flickering/shaking last?
Yes, it happens right on start up. After a while, however, it stops. if i reboot the equipment it happens again and it seems to stop after while. Happens on almost all startups.
• Does your device connect to your external monitor/s via Surface docking station when this occurs?
I dont own another monitor to test this.
• Are you using a splitter/adapter to connect directly to an external monitor without the docking station?
No.
Already had a chat with a support agent, and the problem started that day and i related to an app. the device didnt flicker again that day until i turned it off and then used it again....my device seems to flicker when it is COLD. Just confirmed that....
weather here tends to be hot (35-49 celsius). I dont run AC inside the house on day, since room is well insulated. I get 25 degress aprox on daytime. So far, device only flickered morninig on first start up. BUT! on the night, i get my AC on to 18 celsius.
Tonight, and as I write this, the device is flickering... 10 minutes after I turned my AC on. Now i decided to heat up the device by launching a game, running it for 2 minutes and stopping. All flickering is gone! .... until the device gets cold again. Also,
i could almost swear the flickering was the complete screen at first. Now, however, there is a 1cm aprox band on the top of my screen that doesnt flicker.
This definately a freaking hardware issue. I want them to replace this thing on my country! It is not far, I live in Mexico for christs sake! Can anyone help us out?