Screen flickering with w/new Surface Book when Hyper V enabled. Anyone else experiencing this?

Anonymous
2015-10-26T18:33:52+00:00

Just got my unit, i7 512GB. Applied all the updates (including the recent firmware). My screen keeps flickering on/off, whether or not the screen is docked. I've tried resetting but the issue still persists. It also seems independent of running apps or focused windows. Adjusting the brightness doesn't resolve the issue.

Here's a video: http://1drv.ms/1H4K0Ac

Is this happening to anyone else?

Surface | Surface Book | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-11-03T00:30:09+00:00

Well it looks like todays (11/02/2015) Surface Book Firmware Update fixed the screen flickering with Hyper-V enabled issue at least for me for the last 30 minutes. I installed the update and used the following command to reinstall the Hyper-V feature:

In an elevated Command Prompt type:

dism.exe /Online /Enable-Feature:Microsoft-Hyper-V /All

Rebooted computer and there is no screen flickering so far. Opened Visual Studio 2015 and ran Visual Studio Android emulator manager, then brought up one of the emulators. Everything seemed to work as it should or at least the emulator came up and ran android with no issues.

Thanks Microsoft for being so responsive...

Orgbrat

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Anonymous
2015-10-27T00:39:00+00:00

Ok I disabled hyper-v with command line and it seems that the flicker is now gone.  Working fine for the past 15 minutes. Here is the command

dism.exe /Online /Disable-Feature:Microsoft-Hyper-V

MODERATOR EDIT (11/3/2015): Marking this work-around as answer with the acknowledgement that it doesn't solve for all of you.  There is a new HD Graphics 520 driver update in the "System Firmware Update - 11/2/2015" for you to install.

Note the presented issue was screen flickering on the Surface Book.  For those of you experiencing challenges when connecting to external monitors via the miniDP port or via the Surface Dock please share your feedback in posts specific to your scenario.  For example here or here may better describe your concerns with the Surface Dock. 

As we learn more we will share in the appropriate threads.

Thanks <Josh

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Anonymous
2016-04-07T20:14:52+00:00

I was given a driver to test that fixed the issue; hopefully it will make its way to Windows Update soon.

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Anonymous
2015-10-29T17:51:27+00:00

Installing VS enables Hyper-V, which causes flickering. Known issue. Disable Hyper-V for now until the driver is fixed:

dism.exe /Online /Disable-Feature:Microsoft-Hyper-V

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  1. Anonymous
    2015-10-29T01:10:20+00:00

    After receiving my Surface Book (i5, 8GB, dGPU model) I connected it to my also-new Surface Dock, with 2 monitors (24" Asus LED's), and am having weird issues. Sometimes the displays just keep flickering when first connected, and I have to then disconnect the mini-display port cables, then reconnect, then log out, then log in, then re setup the display layout to get it to work. This happens almost every time I connect my dock to the Surface. I have tried disabling Hyper-V (apparently causing some other unrelated flickering issues on some Surfaces), but nothing seems to work. 

    The messed up part is after doing all of the above, the sizing of the display isn't right because it is still sized for the Surface Book display, and only a log-out/log-in will fix it, BUT then the whole problem starts again!!! I have tried swapping out displayport cables, and nothing has helped. The surface is also open with the display facing forward.

    Any one else experience this issue?

    TIA, Dave

    I attached two monitors to the surface dock as follows:

    Monitor 1: Mini DVI cable from dock to DisplayPort connector on the monitor

    Monitor 2: Mini DVI cable from dock to DVI connector on the  monitor

    Result: all sorts of problems, including only one of the monitors being usable. System wouldn't boot when both monitors are plugged in. Constant ding-dong sounds and flickering screens. One monitor never got recognized.

    Changed the connections so that both monitors are connected with Mini DVI to DisplayPort cables to their respective DisplayPort connectors.

    No problems whatsoever, solid performance (as far as graphics are concerned.)

    This was what I experienced.

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