Screen flickering with w/new Surface Book when Hyper V enabled. Anyone else experiencing this?

Anonymous
2015-10-26T18:33:52+00:00

Just got my unit, i7 512GB. Applied all the updates (including the recent firmware). My screen keeps flickering on/off, whether or not the screen is docked. I've tried resetting but the issue still persists. It also seems independent of running apps or focused windows. Adjusting the brightness doesn't resolve the issue.

Here's a video: http://1drv.ms/1H4K0Ac

Is this happening to anyone else?

Surface | Surface Book | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-11-03T00:30:09+00:00

Well it looks like todays (11/02/2015) Surface Book Firmware Update fixed the screen flickering with Hyper-V enabled issue at least for me for the last 30 minutes. I installed the update and used the following command to reinstall the Hyper-V feature:

In an elevated Command Prompt type:

dism.exe /Online /Enable-Feature:Microsoft-Hyper-V /All

Rebooted computer and there is no screen flickering so far. Opened Visual Studio 2015 and ran Visual Studio Android emulator manager, then brought up one of the emulators. Everything seemed to work as it should or at least the emulator came up and ran android with no issues.

Thanks Microsoft for being so responsive...

Orgbrat

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Anonymous
2015-10-27T00:39:00+00:00

Ok I disabled hyper-v with command line and it seems that the flicker is now gone.  Working fine for the past 15 minutes. Here is the command

dism.exe /Online /Disable-Feature:Microsoft-Hyper-V

MODERATOR EDIT (11/3/2015): Marking this work-around as answer with the acknowledgement that it doesn't solve for all of you.  There is a new HD Graphics 520 driver update in the "System Firmware Update - 11/2/2015" for you to install.

Note the presented issue was screen flickering on the Surface Book.  For those of you experiencing challenges when connecting to external monitors via the miniDP port or via the Surface Dock please share your feedback in posts specific to your scenario.  For example here or here may better describe your concerns with the Surface Dock. 

As we learn more we will share in the appropriate threads.

Thanks <Josh

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Anonymous
2016-04-07T20:14:52+00:00

I was given a driver to test that fixed the issue; hopefully it will make its way to Windows Update soon.

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Anonymous
2015-10-29T17:51:27+00:00

Installing VS enables Hyper-V, which causes flickering. Known issue. Disable Hyper-V for now until the driver is fixed:

dism.exe /Online /Disable-Feature:Microsoft-Hyper-V

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  1. Anonymous
    2016-01-12T02:38:07+00:00

    Hey guys,

    I've read a lot on the forums regarding the screen flickering issues and trouble getting external monitors to work with the Surface Dock. However, my problem is not with the dock, but with a direct connection using mini-DP to DP cable from Surface Book to an LG 31" 4K monitor. I have a Surface Book i5 256GB dGPU.

    Here is what I'm seeing:

    https://www.youtube.com/watch?v=D8a8EWgmwn4&feature=youtu.be

    As you can see, the 4K display flickers on and off.  If I disable Displayport 1.2 on the Monitor OSD, it works fine, but I'm stuck at 30Hz and 3840 x 2160.

    With DisplayPort 1.2 enabled on the monitor, I should be able to get 60Hz at 4096 x 2160 resolution, but it flickers as seen in the video. 

    Things I've tried:

    • 2 different miniDP to DP cables.
    • The same miniDP Cable from my desktop to this same monitor works fine
    • Even if I set the monitor screen resolution to 1920 x 1080 (or any resolution for that matter), the screen still flickers just the same, as long as Displayport 1.2 is enabled on the Monitor OSD
    • I have the latest updated firmware and display drivers (as of 1/10/2016) from Microsoft.

    It feels to me that I may have a defective DisplayPort on this machine, since I haven't seen any reports to my knowledge of people having issues with a single monitor flickering, while using a proper Display Port cable, and not going through the dock.  Let me know what you guys think, any help is appreciated. 

    Thanks!

    Wen

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