Docking station 4 - external screen does not wake up after falling in sleep mode

Thanks for the feedback, Pete.  Probably a worthwhile thing for people to checkout.

This thread is focused on the dock specific issues (ie: issues that exist when the computer isn't even connected to the dock)

Hey Jack,

I completely empathize with your frustration.  

When removing your surface -turn the monitor off immediately after disconnecting

When leaving the surface connected - enable never sleep when connected to a power source, and put on a good screensaver

With that said, it sucks to have to do this, and I think its completely unreasonable given what we've paid for these damn docks.

Devin

I have exactly the same problems with Surface Book and Surface Dock, the whole point of paying so much money for both was that they would work well together & really its the worst experience I've had with docking stations. The whole Surface experience is really disappointing, all the usual problems just twice the price. I've tried all the solutions listed and finally i'm just going to go with the above advice and hopefully it works. Just ridiculous that screens have to be left on 24/7 because of this poor hardware.

I have changed all cables and ran the updater and troubleshot everything and I still have this problem.  I have Surface Pro 4 and Surface 4 Dock and I have to unplug the dock and plug it back in every time I wake it from sleep.

Hello Michael,

Check this linkto troubleshoot your Surface Dock.

Regards.

Have you tried to troubleshoot your device by following the steps on this link. You may also check your warranty status here. Also, you may create an online request to have your device and Dock fixed. Here's the link.

Regards.