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Surface Pro 8 camera issues; have to constantly disable and re-enable camera driver to get it to work
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Anonymous
I've had an on-going issue with my surface pro 8 since I first got it about 20 months ago. The camera will stop working, light will stay on. This happens quite frequently, up to a few times per hour sporadically while using the camera. I've only really been bothered by this more recently as I've been using the camera more for work.
Both front and rear-facing cameras will cease working when this happens.
Disabling and re-enabling the camera driver solves the problem temporarily, making me think it's a driver issue. I've previously attempted to uninstall and install the latest drivers to no effect.
Thank you for your time in this matter.
Surface | Surface Pro | Sound and camera
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Anonymous
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Anonymous
2024-02-17T12:43:44+00:00 I'm not reinstalling my ENTIRE OS over a faulty driver. This would solve nothing, and inconvenience me to an extreme degree. You should know this.
Fix the driver for the "Intel(R) TGL AVStream Camera"
The current version is 60.22000.5.12796
It is not stable.
What else do you need from us?
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Anonymous
2024-02-17T10:39:14+00:00 Paste this into a .txt document and then save it as .bat
If you're going to put it on your taskbar (recommend), you'll need to shift+right click it, properties, shortcut, advanced, and ensure "Run as administrator" is checked.
wmic path Win32_PnPEntity where "name='Intel(R) TGL AVStream Camera'" call disable
wmic path Win32_PnPEntity where "name='Intel(R) TGL AVStream Camera'" call enable
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Anonymous
2024-02-17T03:42:17+00:00 Unfortunately, we all know it's a driver issue at play and the issue won't be fixed until Microsoft fix the driver. It sucks to be stuck like this, but in the meantime I've set up a script to disable and reenable the camera driver quickly so I don't have too much camera downtime... lol...
Could you share the batch file? I think it should be possible to post the snippet here without it being removed by some bot.
It's kind of amazing how MSFT just abandoned what should be their flagship product. The thing costs as much as a MacBook Pro and has the software support of some off-brand Chinese AliExpress USB dongle. 😑
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Anonymous
2024-02-16T22:33:21+00:00 Clearly they're aware because of posts like this. Hopefully the driver gets fixed but I wouldn't hold my breath since it's been 2 years now...