Surface dock issues with KVM

Anonymous
2019-02-01T08:50:21+00:00

Hello,

I'm having issues with my Surface Book 2 connecting it to a KVM switch. 

KVM: https://www.delock.com/produkte/G\_11467/merkmale.html

Desktop PC:   DP to DP to the switch

Surface Book 2:  Surface dock, and then mini DP to DP to the switch

Issue is that the KVM won't switch as it doesn't seem to get a DP signal ?  The display on my surface also stays on (normally it goes blank and only the monitor displays the desktop when connecting it directly to the DP port of the monitor) 

I'm suspecting the surface dock doesn't pass the DP signal when connected to the KVM ?

How can I force this ... the KVM is useless otherwise

Surface | Surface Book | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

7 answers

Sort by: Newest
  1. Anonymous
    2019-02-03T05:59:06+00:00

    Hi Spacekiek, 

    We'd like to know more about the issue:

    1. Is this the first time you have set-up?
    2. Have you tried connecting the switch directly from the Surface Book 2?

    Keep us posted.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more