Fingerprint reader stopped working with Surface Pro 3 after anniversary update

Anonymous
2016-08-25T13:25:38+00:00

I am using a Surface Pro 4 typepad cover on a Surface Pro 3. Ever since the Windows 10 anniversary update, the fingerprint reader does not work when I turn on the Surface, unless I detach and reattach the typepad cover. The keyboard and mouse work fine - the only problem is with the fingerprint reader.

I tried checking drivers, but the Windows says they are up to date.

Surface
Surface

The Surface family includes Surface Pro, Surface Laptop, and other Surface products. Surface is designed to help organizations, students, and consumers be more productive.

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  1. Anonymous
    2017-10-16T18:11:12+00:00

    Thanks, i pains me to say this but i cannot understand why this has not been fixed yet?.

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  2. Anonymous
    2017-10-16T14:13:41+00:00

    The lastest driver is garbage. If you managed to get it to work, i would monitor how long it stays working. I suspect within a few days you won't be able to use yout fingerprint.

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  3. Anonymous
    2017-10-16T07:35:09+00:00

    Hi all

    I fixed this annoying glitch by following the first two steps outlined here:

    http://windowsreport.com/fix-fingerprint-reader-not-working-sleep-windows-10/

    Not sure if either or both were required.

    Hope it helps.

    Don't install the updated driver program it is loaded with rubbish that installs on your machine.

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  4. Anonymous
    2017-10-14T09:14:21+00:00

    Have you tried to revert to the older driver?

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  5. Anonymous
    2017-10-14T08:54:00+00:00

    This is extremely annoying. Ive also found that I sometimes need to restart if its been in sleep mode while I’m at work, otherwise it thinks I have not registered my fingerprint until I do a full restart AND THEN detatch and reattach the typecover.

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