Fingerprint reader stopped working with Surface Pro 3 after anniversary update

Anonymous

I am using a Surface Pro 4 typepad cover on a Surface Pro 3. Ever since the Windows 10 anniversary update, the fingerprint reader does not work when I turn on the Surface, unless I detach and reattach the typepad cover. The keyboard and mouse work fine - the only problem is with the fingerprint reader.

I tried checking drivers, but the Windows says they are up to date.

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Anonymous

2017-10-19T10:09:50+00:00

Since the Fall Creators Update, there is only the 2.2.11.0 Driver available. Can´t go back to the 2.2.10.8 Driver. But it even works now, with the Backlight activated.

Maybe this keeps the TouchCover active?!
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Anonymous

2017-10-16T18:11:12+00:00

Thanks, i pains me to say this but i cannot understand why this has not been fixed yet?.
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Anonymous

2017-10-16T14:13:41+00:00

The lastest driver is garbage. If you managed to get it to work, i would monitor how long it stays working. I suspect within a few days you won't be able to use yout fingerprint.
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Anonymous

2017-10-16T07:35:09+00:00

Hi all

I fixed this annoying glitch by following the first two steps outlined here:

http://windowsreport.com/fix-fingerprint-reader-not-working-sleep-windows-10/

Not sure if either or both were required.

Hope it helps.

Don't install the updated driver program it is loaded with rubbish that installs on your machine.
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Anonymous

2017-10-14T09:14:21+00:00

Have you tried to revert to the older driver?
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