Microsoft Surface Laptop 3 Constantly Disconnects from WiFi (Other Devices are Fine)

Anonymous
2020-04-03T20:46:07+00:00

Anyone else have this issue? It is so frustrating and I know the wifi is fine because my phone and my old macbook have never had issues with the Wifi but this happens to my Surface almost everyday. Thanks in advance.

[Moderator Edit: Moved from Windows \ Windows 10 \ Network & Internet**]**

Surface | Surface Laptop | Network

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Anonymous
2020-04-06T20:19:28+00:00

Hi josiefeenie,

Thank you for reaching out to Microsoft Community.

The latest drivers resolve issues with Wi-Fi connection throughput and improves stability. For more info, please view the Surface Laptop 3 update history. To download and install the latest drivers go to Settings > Update & Security > Windows Update > Check for updates.

If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.

Kind Regards,

Marrion Y.

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  1. Anonymous
    2020-09-21T17:48:46+00:00

    Has anyone else tried this 80 - 40 Mhz modification.  Any downside?

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  2. Anonymous
    2020-09-21T16:21:35+00:00

    I only use Zoom. It drops like hell. Like many times during a single meeting. Horrible.

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  3. Anonymous
    2020-09-21T16:14:52+00:00

    I'm extremely disappointed with the device. I've got a 2 hour Zoom call in a bit so will be interesting to see if that drops, or whether it is specific to Teams.

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  4. Anonymous
    2020-09-21T16:07:39+00:00

    Hello Ashely,

    Yes same here, the issue is still there it is horrible. Being dropped from calls. I sometimes even have to restart the machine to get things working again.

    Could you please let me know if replacing the machine solves your issue? I doubt it will, but we never know. Thanks!

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