I am feeling pain in my ear due to using Surface Earbuds.

Anonymous
2020-05-14T13:18:00+00:00

I have pre-ordered Surface Earbuds by looking at the ads and few videos on Youtube (Verge) about how comfy the buds were! 

I have tried every ear tip size and large fits ok for me while other sizes drop off. If i shake my head; earbuds drop off even if it large size. I wonder if i have a unique ear? 

  • I feel pain in my ear for using earbuds for more than an hour.
  • If you even touch outer rim of your earbuds to adjust; your mobile phone assistant pops up.
  • The right earbud drains battery faster than the left one at any point.
  • I would not mind microsoft guys contacting me about what improvements should be done on the earbuds. 
  • They could have added silicone tips similar to bose that  sits in your ear and feel comfortable for longer periods.

By this I am deeply disappoined by Surface Earbuds.

Surface | Surface Earbuds | Use with personal assistants

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  1. Anonymous
    2020-05-15T17:19:48+00:00

    I totally get that. I've had the Bose Sport wired headphones and they worked/felt great. To be honest, the original Google Pixel Buds had a similar design and it worked well for me also. Sadly, the newest Pixel Buds don't work for me, and the upward facing tip isn't adjustable or replaceable on those. Bummer.

    I take it you prefer an open-ear design with your headphones?

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  2. Anonymous
    2020-05-15T17:27:59+00:00

    I felt bose wired type earphones pretty good and comfy. They just fit your ears and don’t fall even if you make har movements. Bose wireless buds things are a bit on heavy side by they are ok when compare to surface earbuds to me.

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  3. Anonymous
    2020-05-15T22:02:30+00:00

    I got the surface earbuds specifically because they didn't have a silicone tip that jams into your ear canal...never have liked those.

    However, even with the small size ear tip, I do get soreness on one ear after a while, which surprised me.

    I don't have an issue with hiss as others in this thread have reported, or lag.

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  4. Anonymous
    2020-05-15T22:09:34+00:00

    I found that early on, I wasn't putting them into my ears quite right. Are you putting them in your ear and then twisting front-to-back (clockwise) until they stop?

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  5. Anonymous
    2020-05-15T22:17:54+00:00

    Are you kidding me? Seriously?!

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