Surface Pro 4 Screen Flickers

I had the same problem, im no techie but researched online found plenty of conflicting info, bottom line. I replaced my Surface pro 4 V 1 screen with a pro 5 screen, new cable and it works perfectly. Frist tried new pro 4 screen but had the same flicker ghosting problem, so tried pro 5 and it worked. Staff at wholesale gadget parts were great and provided what I needed at great price 126.00 for pro 5 screen and cable with doubled sided tape for install.

During original pro 4 screen removal I demolished the screen and the three antennae located at the top center of the screen. 

Had to rebuild the 3 antennae using copper conductive tape, not difficult to do but try to avoid .Use hair dryer on hot to soften tape under edge os csreen and then work loose starting on bottom ends of screen and work loose until all thats still connected is top of screen, use heat and slow easy moves to work loose so antennae and camera lense are not compromised.

Take about 1 hr, glad I did it and now how my pro 4 working again.

My experience almost exactly mirrors Samuel Felix's with my 3 year + 3 month old Surface Pro 4.  Have followed every protocol, including reimaging via a USB recovery drive, and the flickering/scrambling persists.  Have spoken three times to Microsoft Surface Support with very disappointing results.  I have no intention of spending $599.99 for a replacement Surface Pro 4 with a 90 day guarantee.  Microsoft has been sending me emails for their store and "tips" on using my Surface Pro 4 for my entire ownership period, so they knew we had purchased their defective computers.  Instead of assuming ownership and responsibility for "flickergate",  they give us corporate nonfeasance!!!  Extremely disappointed and angry!!!!

My Surface Pro 4 is “lightly” used and for ZERO reason is behaving the same way and overheating. A lot of $$ spent but lesson learned. Stick with Apple products.  This issue occurred over last few updates intended to ruin devices just out of warrantee.  Done with an inferior product! Microsoft, are you struggling that much during the COVID crisis that you need to screw over your customers who may also be struggling?? Disgusted!

My experience almost exactly mirrors Samuel Felix's with my 3 year + 3 month old Surface Pro 4.  Have followed every protocol, including reimaging via a USB recovery drive, and the flickering/scrambling persists.  Have spoken three times to Microsoft Surface Support with very disappointing results.  I have no intention of spending $599.99 for a replacement Surface Pro 4 with a 90 day guarantee.  Microsoft has been sending me emails for their store and "tips" on using my Surface Pro 4 for my entire ownership period, so they knew we had purchased their defective computers.  Instead of assuming ownership and responsibility for "flickergate",  they give us corporate nonfeasance!!!  Extremely disappointed and angry!!!!

I have been experiencing the same thing and because I didn't buy my Surface from Best Buy or Microsoft they don;t want to to repair or replace it even though it's been less than 3 years.  Who has the confidence to buy another device from them, I don't.

What I am finding is absolutely typical of Microsoft Customer service, or non-service is that when I go to the link for arbitration, there is a section about how to file a notice of dispute:

Microsoft is committed to resolving disputes fairly and efficiently. If you are unsatisfied with the resolution a customer service representative offers for your problem, you live in the United States, and your agreement contains an arbitration clause, you may notify us of your dispute by downloading and mailing the form to Microsoft.

Download the Notice of Dispute form (PDF).

Get instructions for how to file the Notice of Dispute form.

I don't know if it works for anyone else, but when I try to get the instructions for how to file the Notice of Dispute form, which I'm sure I need to read, the link takes me back to the original Arbitration page, and not to the notice of dispute instructions.  So of course, there's no way to find out what's in the fine print.  Has anyone been able to download these?