Bluetooth Surface Laptop 3 disconnects and reconnects for no reason

2 - Go back to Device Manager - Bluetooth - I have found that (at least on my Surface Laptop 3) that the only Bluetooth Device that has an option to alter the Power Management setting is the Qualcomm Atheros QCA61x4 Bluetooth - click that and uncheck the Allow the computer to turn off this device to save poweroption.

So far so good.  Hope it works for you.

It completely stopped disconnecting, works like a charm.

I thought this option might have to be unchecked somewhere else as well, but didn't look hard enough, it seems!

You are a wonderful person, Mike!

And if anyone from Microsoft reads this - there's the bug, the problem was fixed for anyone doing this.

I applied this fix around a month ago and have not had the issue return even once. So this is for sure the fix that Microsoft could not find for us. \

Thank you all.

So general reply to this thread. Meant to put this up last week, but got busy - sorry, all.

After several patient requests for escalation, I finally got a reply. Here's the meat of it:

"I have results on investigation. Apparently , this is known issue to Surface which there currently investigating to fix this issue. There's no estimated time is to when will the issue be fix."

Microsoft Support is leaving my ticket open. It would seem that Microsoft has now at least acknowledged the issue.

So it's disable power saving on the Qualcomm for now. On the positive side, at least Mike helped us all get to a workaround. :)

My surface laptop3 has the same problem, also the wifi drops off randomly. it's really annoying. what's going on with MS?

My surface laptop3 has the same problem, also the wifi drops off randomly. it's really annoying. what's going on with MS?

Its happen to me as well same issue