Surface Pro 7 display brightness does not chage

Anonymous
2019-11-21T22:50:00+00:00

Hi,

Anyone has the same issue as me?

When I change brightness with keyboard it does change to 30-50% only (no visible change).

When changing in side swipe, with touch it allows me to change 0%-100% (no visible change)

I tried with nigh mode off... no change

Tried windows setting ... no change

Ambient light On/Off... no change

Can anyone help?

Marek

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2020-12-09T04:26:13+00:00

    yo!!! this really worked! THANKS! 

    so as mentioned, my brightness wasn't working either. I tried the whole device management display adapter thing and it didn't work. I tried restarting my surface pro 7 with the advice above. Holding down the power button and volume button to turn off your surface pro. Then hit the power button to turn your surface pro back on, and voila! good as new!

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  2. Anonymous
    2020-12-09T18:50:35+00:00

    I have tried so many other fixes and none worked, I tried yours and it worked! Thank you so much!

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  3. Anonymous
    2021-01-05T22:07:59+00:00

    I managed to fix it by updating my graphics driver using Intel Driver and Support Assistant to the latest Intel one, rather than the one OEM (Microsoft) customised one that is used by default.

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  4. Anonymous
    2021-01-06T18:46:45+00:00

    I have the same issue and I have tried all the possible fixes, but none worked. I am returning it, feeling very frustrated. I had a surface pro 3 and it worked like a star. It's shameful for MS to take so long before even fixing this issue.

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  5. Anonymous
    2021-01-06T19:31:22+00:00

    I managed to fix it by updating my graphics driver using Intel Driver and Support Assistant to the latest Intel one, rather than the one OEM (Microsoft) customised one that is used by default.

    This is an interesting method. Let me try it.

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