Surface Pro 7 display brightness does not chage

Anonymous
2019-11-21T22:50:00+00:00

Hi,

Anyone has the same issue as me?

When I change brightness with keyboard it does change to 30-50% only (no visible change).

When changing in side swipe, with touch it allows me to change 0%-100% (no visible change)

I tried with nigh mode off... no change

Tried windows setting ... no change

Ambient light On/Off... no change

Can anyone help?

Marek

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2020-02-29T09:38:21+00:00
    1. I tried tried uninstalling the Display Adapters "Intel(R) Irish(R) Plus Graphics... and my screen got really small... and when I restarted everything now nothing happens at all! The screen is black except for a little windows symbol sitting in the middle. What happened to it? I'm getting ready to box it up and take it back. This is way too much trouble. Whatever they did in the Pro 7, it isn't working!

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  2. Anonymous
    2020-03-01T04:26:45+00:00

    UPDATE!... I looked up how to restart if Surface Pro wont come on... hold power button and volume control button simultaneously for at least 15 seconds. The screen went dark (i.e. the windows symbol disappeared. And then when I hit the power button, it reloaded and brightness issue was resolved! So the above protocol does appear to have resolved the issue... also now communicating wirelessly with printer again. Thanks!!

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  3. Anonymous
    2020-03-15T23:37:43+00:00

    This worked for me too. Many thanks!!

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  4. Anonymous
    2020-03-24T01:10:25+00:00

    It is a short term fix only. The problem returns.

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  5. Anonymous
    2020-03-24T18:47:13+00:00

    Thanks.  This worked well.

    Does anyone know what causes this problem?

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