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Hi,
Anyone has the same issue as me?
When I change brightness with keyboard it does change to 30-50% only (no visible change).
When changing in side swipe, with touch it allows me to change 0%-100% (no visible change)
I tried with nigh mode off... no change
Tried windows setting ... no change
Ambient light On/Off... no change
Can anyone help?
Marek
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I used the intel driver assistant as previously suggested by Marilyn. Located here. https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant
It updated everything and I actually keep it running now so it can keep it up to date. Everything is smoother now. I can't recommend it enough.
This did the trick beautifully! Thank you.....
UPDATE!... I looked up how to restart if Surface Pro wont come on... hold power button and volume control button simultaneously for at least 15 seconds. The screen went dark (i.e. the windows symbol disappeared. And then when I hit the power button, it reloaded and brightness issue was resolved! So the above protocol does appear to have resolved the issue... also now communicating wirelessly with printer again. Thanks!!
It works on mine. Great tip! Appreciate!
After I clicked "No" the diagnostic tool simply went to the next test with no solution. My mind is beyond blown.
Thank you, it works!!
